Quality Systems Specialist - Food Manufacturing

Kinisla; Ossett; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

Matched pension up to 10%

Discounts platform

Job summary

Kinisla is seeking a Quality Systems Technician at our Ossett manufacturing site to maintain QMS compliance and audit readiness while supporting regulatory requirements. You will manage customer complaints, non-conformances and document control, and produce KPI reports.

Join a team focused on food safety, continuous improvement and collaboration with suppliers and customers. Proficiency with SAP/Intelex and strong communication are essential.

Qualifications

• Experience in a food manufacturing, technical, or quality environment.
• Knowledge of Quality Management Systems (QMS) and food safety standards.
• Experience managing customer complaints, supplier non-conformances and corrective actions.
• Knowledge of specification management, document control and audit support.
• Strong analytical skills to interpret data and produce KPI reports.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Experience using SAP, Intelex or similar QMS platforms.
• Excellent organisational skills with attention to detail.
• Effective communication and stakeholder management.
• Strong problem-solving with continuous improvement mindset.
• Ability to manage multiple priorities and work cross-functionally.

Responsibilities

• Maintain and support the site's Quality Management System (QMS) ensuring compliance with customer, retailer, regulatory and company requirements.
• Manage quality systems activities including customer complaints, supplier non-conformances, specification management and document control.
• Produce quality reports and coordinate pest control and customer compliance activities.
• Support food safety, quality and continuous improvement initiatives across the site.
• Provide administration and support for key business systems including Intelex, SAP and Optiva.
• Collaborate with internal teams, customers and suppliers to uphold quality standards.
• Support audits, product launches, technical projects and quality improvement programmes.
• Ensure quality documentation, records and system data are accurate and up-to-date.

Skills

Quality management systems

Analytical skills

Documentation & record keeping

Stakeholder management

Cross-functional teamwork

Problem solving

Attention to detail

Organisational skills

Communication

Continuous improvement mindset

Tools

SAP

Intelex

Excel

Word

PowerPoint

Job description

Kinisla is seeking a Quality Systems Technician at our Ossett manufacturing site to maintain QMS compliance and audit readiness while supporting regulatory requirements. You will manage customer complaints, non-conformances and document control, and produce KPI reports.

Join a team focused on food safety, continuous improvement and collaboration with suppliers and customers. Proficiency with SAP/Intelex and strong communication are essential.