Quality Systems Engineer

Jackie Kerr Recruitment - Engineering and Manufacturing; Worcester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Salary Sacrifice Pension Scheme

Private Medical Insurance

Growth By Sharing quarterly bonus

Birthday paid day off

Cycle to Work Scheme

EV Salary Sacrifice Scheme

Eye Care Voucher

On-site parking

Birthday cut?

Job summary

Jackie Kerr Recruitment - Engineering and Manufacturing is supporting a growing manufacturer and distributor of specialist construction products to recruit an experienced Quality Systems Engineer to build and implement a new ISO 9001 QMS from scratch.

Reporting to the Head of Quality, you will conduct gap analyses, write SOPs, process maps and quality manuals, and lead internal audits to prepare for certification. The role requires 3+ years QA in manufacturing/engineering and a related degree.

Qualifications

• Proven experience building and implementing ISO 9001 QMS.
• Conduct QMS gap analysis and implement improvements.
• Strong knowledge of ISO 9001 and regulatory requirements.
• Experience writing SOPs, process maps, quality manuals and document control.
• Leading internal audits and supporting external certification audits.
• 3+ years in quality assurance within manufacturing or engineering.
• Bachelor's degree in Engineering, Quality Management or related.
• Strong technical writing, communication and root-cause analysis; able to influence owners.

Responsibilities

• Build and implement ISO 9001 QMS from scratch with documented processes.
• Lead gap analyses, identify missing controls, and implement action plans.
• Create and control SOPs, process maps, and quality manuals.
• Lead internal audits; prepare for external certification audits.
• Investigate non-conformances using 8D, Fishbone and 5 Whys; manage CAPA.
• Train employees on QMS procedures and embed consistent ways of working.
• Monitor CAPA closure, NCRs, and RFT performance; drive improvements.

Skills

ISO 9001 QMS

Gap analysis

SOPs & documentation

Internal audits

Root cause analysis

CAPA management

Process mapping

Lean Six Sigma

Education

Bachelor's degree in Engineering / Quality Management

Tools

APQP

PPAP

FMEA

Job description

We at JKR are supporting a growing manufacturer and distributor of specialist construction products, with a strong international presence and a focus on innovation.

We are recruiting for an experienced Quality Systems Engineer to build and implement the company's Quality Management System (QMS) from scratch. Reporting to the Head of Quality, you will carry out gap analysis, create clear processes and documentation, and embed an ISO 9001 QMS that meets customer and applicable regulatory requirements.

The Quality Systems Engineer Role

• Build and implement the company's ISO 9001 QMS from scratch, establishing practical processes that meet customer and regulatory requirements
• Conduct gap analysis, identify missing processes and controls, and implement action plans to address the findings
• Create, implement and control process maps, standard operating procedures (SOPs), quality manuals and supporting documentation aligned with applicable construction industry regulatory requirements
• Lead internal audits, host external certification bodies and prepare the QMS for certification audits
• Investigate non-conformances using 8D, Fishbone and 5 Whys, managing corrective and preventive actions (CAPA) and checking their effectiveness
• Train employees on QMS procedures and compliance requirements, working with process owners to embed consistent ways of working
• Monitor CAPA closure, recurring non-conformances, layered process audit (LPA) adherence, right-first-time (RFT) performance and non-conformance report (NCR) rates
• Apply Lean and Six Sigma methods to improve processes, reduce operational waste and prevent defects
• Work across departments and with internal and external stakeholders to support QMS implementation, while complying with Health, Safety and Environmental policies

Quality Systems Engineer Essential Experience

• Proven experience of personally building and implementing, or substantially redeveloping, an ISO 9001 QMS
• Practical experience conducting QMS gap analysis and delivering improvements from the findings
• Strong knowledge of ISO 9001 requirements, including incorporating applicable statutory and regulatory requirements into a QMS
• Experience writing and implementing SOPs, process maps, quality manuals and document control procedures
• Experience leading internal audits and supporting external certification audits
• Strong knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP) and Failure Mode and Effect Analysis (FMEA)
• At least 3 years' experience in quality assurance within manufacturing or engineering
• Bachelor's degree in Engineering, Quality Management or a related technical discipline
• Strong technical writing, communication and root-cause analysis skills, with the ability to influence process owners and work independently

Quality Systems Engineer Desirable Experience

• Automotive quality systems experience, particularly working with IATF 16949
• Familiarity with ISO 14001 or AS9100, Lean manufacturing, measurement methods and engineering drawings

Quality Systems Engineer Working Hours and Benefits

• 8:00am-5:00pm Monday to Friday, with scope for flexibility
• 23 days' holiday + Bank Holidays, with your birthday as a paid day off
• Salary Sacrifice Pension Scheme and Private Medical Insurance
• Growth By Sharing quarterly bonus scheme
• Christmas shutdown
• Professional development opportunities and potential for career progression
• Cycle to Work Scheme and Electric Vehicle Salary Sacrifice Scheme
• Eye Care Voucher Scheme
• Employee wellbeing initiatives, mental health support and recognition awards
• Breakfast and refreshments provided, modern open-plan working environment and on-site parking