Quality Systems Coordinator

Kinisla Group; Coleraine; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Matched pension scheme

Benefits platform with discounts

Job summary

Kinisla Group is recruiting a Quality Systems Coordinator for a fixed-term maternity cover based in Coleraine, Northern Ireland. The role supports the Quality Systems Team across Europe, generating regional/global KPIs and handling product release from the warehouse.

You will manage lab consumables stock, PPE and related admin tasks using SAP. The role involves internal/external KPI reporting, pest control portal maintenance, QMS audits, SOP writing and staff training, and deputising for the QS

Qualifications

• Diploma or higher in a Food Science related subject.
• Fluency in English and strong numerical ability to record, interpret and analyse data.
• Understanding of Food Safety and Quality Management Systems.
• Knowledge of the BRC Global Food Standard and customer standards.
• Experience with RCA and practical problem-solving tools; clear communication.
• Attention to detail; able to work cross-functionally and meet deadlines.
• Good planning and analytical skills.

Responsibilities

• Release products from warehouse based on testing.
• Produce internal KPI reports (weekly/monthly).
• Prepare external KPI reports for customers (monthly/quarterly).
• Maintain QMS related admin tasks and SOP documentation.
• Handle customer complaints and external storage.
• Review RM Approval documentation and inspections scheduling.
• Manage stock ordering and purchase orders for the technical dept.
• Deputise for the QS manager when required.

Skills

Fluency in English

Numerical ability

Attention to detail

Cross-functional collaboration

Planning & analytical skills

Education

Diploma or higher in Food Science

Tools

SAP

Job description

About The Role

Here at Kinisla we’re currently recruiting for a Quality Systems Coordinator on a fixed term basis (maternity cover) based in Coleraine, Northern Ireland.

You will provide support to the Quality Systems Team in Europe region and will be responsible for the management and generation of regional and global KPIs. The role also includes the day to day release of products from the warehouse, managing stock of lab consumables (including PPE) and any other related administrative tasks, using systems such as SAP.

What will I be doing?

• Product Release - based on successful micro and analytical testing
• Internal Reporting - Complete and update internal weekly, monthly KPI reports
• External Reporting - Complete and update customer monthly/quarterly KPI reports
• Pest Control - maintenance of PCO portal information
• FS&Q team administration
• Customer complaint and external storage handling
• RM Approval documentation review
• Maintain product inspection schedules, trending and investigations as required
• Maintain EMP inspection schedules, trending and investigations as require
• Shelf-life sample analysis
• Customer portal alerts
• General QMS communication with all internal stakeholders
• Complete internal QMS audits
• SOP writing and training of document to staff
• Manage stock ordering and POs for technical department
• Deputise for the QS manager where required
• Any other reasonable requests for the business

What do I need to be successful?

• Education Diploma or higher in a Food Science related subject
• Fluency of English language Numerical ability to record, interpret and analyse key process data
• Understanding of Food Safety and Quality Management Systems
• Knowledge of the BRC Global Food Standard and specific customer standards as they apply
• Experience in basic RCA and Practical Problem-Solving toolsClear and concise communication skills
• Attention to detail
• Able to work cross functionally
• Able to meet deadlines
• Good Planning & Analytical skills

What will I get in return?

At Kinisla, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to.

We also offer:

• 25 days annual leave (excluding bank holidays) - pro-rata for duration of contract
• Matched pension scheme
• Benefits platform offering discounts and cashback on major retailers.

About Kinisla

Kinisla is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence.

With over 50 years' experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers.

Our dairy comes from some of the world's richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kinisla is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities.

Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett.

Globally, Kinisla employs over 1,700 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth.

Get in touch today!

At Kinisla, we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.

Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kinisla and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic.

Please note:

We do not accept CVs or candidate profiles from recruitment agencies where Kinisla terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kinisla Hiring Managers.