Quality Support (All Quality Events) - Day Shift

Caterpillar; Earl Shilton; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

27 days annual leave

Bonus

Contributory pension scheme

Share scheme

Private health and dental care

EV car lease

Job summary

Caterpillar UK is seeking an All-Quality Events (AQE) Quality Support within Building Construction Products to coordinate quality activities, investigate issues, and support production excellence. You will lead continuous improvement, log defects, monitor metrics, respond to incidents, and help implement CQMS standards while focusing on health, safety and training across teams.

This role requires collaboration with cross-functional teams, applying DMAIC and quality tools to drive root-cause

Qualifications

• Experience in quality systems and continuous improvement.
• Familiar with CQMS principles and problem-solving methods.
• Ability to lead cross-functional meetings and communicate clearly.

Responsibilities

• Coordinate quality-related activities to support production excellence.
• Lead Continuous Improvement: collect defect data and suggest process improvements.
• Log and track quality issues, identify defects for repair, support CQMS implementation.
• Generate and share quality metrics to support decision-making.
• Respond to quality incidents and ensure corrective actions are completed.
• Support health, safety and training activities in quality context.
• Apply DMAIC to identify root causes and drive corrective actions.
• Use quality tools like CPI, PIQ, IPV, and FMEA for improvements.

Skills

Lean Six Sigma

DMAIC

CQMS

CPI

PIQ

IPV

FMEA

Excel

Team Centre

Epix

PRWB

SIS

Tools

Microsoft Excel

Team Centre

Epix

PRWB

SIS

Job description

As an All-Quality Events (AQE) Quality Support within Building Construction Products (BCP), you will coordinate and oversee quality-related activities. This includes investigating, documenting, analysing, and resolving quality issues to support production excellence.,

• Lead Continuous Improvement: Collect defect data, update quality checks, and suggest ideas to improve assembly processes.
• Quality Management: Log and track quality issues, identify defects for repair, and support the implementation of CQMS standards.
• Metrics and Reporting: Generate and share quality metrics, ensuring they align with corporate processes and support decision-making.
• Incident Response: Respond to quality incidents, support built-in quality (BIQ) processes, and ensure corrective actions are completed.
• Health, Safety, and Training: Follow health and safety policies, report incidents, and support training and development activities., Quality Systems Expertise: Uses the AQE system confidently to manage quality checklists and ensure compliance with standards.
• Leadership and Teamwork: Leads or supports teams in production environments. Works independently or collaboratively to meet targets.
• Problem Solving: Applies DMAIC to identify root causes and resolve issues. Takes ownership of corrective actions and decisions.
• Process Improvement: Uses tools like CPI, PIQ, IPV, and FMEA to drive improvements. Follows corporate processes and suggests practical changes.

What You May Have:

• Technical & Quality Systems Proficiency: Uses Excel, Team Centre, Epix, PRWB, and SIS to manage data and support quality operations. Applies CQMS principles and problem-solving methods to maintain compliance.
• Continuous Improvement: Applies Lean Six Sigma and JIT knowledge to improve efficiency. Works independently and adapts to changing priorities.
• Collaboration & Communication: Leads cross-functional meetings with clarity and purpose. Communicates effectively with teams and presents updates confidently.

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it., Caterpillar is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments - Construction Industries, Resource Industries, and Energy & Transportation - and providing financing and related services through our Financial Products segment. Careers at Caterpillar are limitless, we have opportunities in Engineering, Human Resources, Manufacturing, Marketing, Sales, Supply Chain and so much more. You can create the career you want. It's your time and talent, make it count., There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.

Caterpillar has a long-standing commitment to sustainability, one of our five Values in Action. It is part of who we are and what we do. We actively lead sustainable green initiatives to preserve the environment, help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build.

Benefits:

27 days annual leave plus Bank holidays - opportunity to buy and sell, Bonus, Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%, Contributory share scheme - Caterpillar will match 50% of the employee's contribution, optional flexible benefits including access to private health and dental care plans, EV car lease etc