Quality Specialist

Staffline; Coleshill CP; On-site; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday plus bank holidays

Contributory pension scheme

Life assurance

Flexible benefits package

Health and wellbeing benefits

Gym membership discounts

Cycle to work scheme

Employee Assistance Programme

Job summary

Staffline in Birmingham seeks a Quality Specialist to support site quality processes, drive CAPA, and review drawings and PPAP documentation. The role collaborates with production, engineering and supply chain teams to improve quality and deliver robust solutions.

The ideal candidate will analyze quality data, lead investigations into defects, and ensure compliance with ISO 9001. A hands-on mindset and strong stakeholder skills are essential for success.

Qualifications

• Experience in Quality, Supplier Quality, or Manufacturing Quality.
• Knowledge of 8D, Root Cause Analysis, Fishbone, 5 Whys, or similar techniques.
• Experience managing supplier quality performance and supplier development programmes.
• Understanding of ISO 9001 quality management systems.
• Experience conducting internal and supplier audits.
• Experience implementing and managing CAPA processes.
• Ability to interpret engineering drawings and technical specifications.
• Experience completing or reviewing PPAP documentation.
• Strong communication and stakeholder management skills.
• Manufacturing, engineering or industrial sector experience advantageous.
• Hands-on approach with a passion for solving technical and quality-related challenges.

Responsibilities

• Support and promote quality management processes across the site.
• Drive a strong quality culture through hands-on engagement with production, engineering and supply chain teams.
• Analyse quality data to identify trends, risks, non-conformances and opportunities for improvement.
• Lead investigations into customer complaints and quality issues using structured root cause analysis methodologies.
• Implement and monitor corrective and preventative actions (CAPA) to ensure long-term resolution of quality concerns.
• Conduct internal audits and support supplier audits to ensure compliance with quality standards.
• Develop, monitor and improve supplier performance, addressing quality issues and supporting supplier development activities.
• Assist with supplier approval processes and ongoing supplier quality management.
• Support continuous improvement initiatives focused on reducing defects and improving operational performance.
• Review technical drawings and quality documentation to verify compliance with specifications.
• Complete and review PPAP documentation where required.

Skills

Quality Assurance

Problem solving

Quality data analysis

Stakeholder management

Communication

Tools

PPAP documentation

CAPA management

Job description

Quality Specialist

Birmingham

Salary: Dependent on Experience

About the Company

Our client is a well-established global manufacturer supplying engineered solutions that support the safe connection, protection and distribution of electrical power across commercial, industrial and utility environments. With a diverse product portfolio and a reputation for quality, innovation and operational excellence, the business serves customers worldwide through both standard and bespoke manufacturing solutions.

Responsibilities

• Support and promote quality management processes across the site.
• Drive a strong quality culture through hands‑on engagement with production, engineering and supply chain teams.
• Analyse quality data to identify trends, risks, non-conformances and opportunities for improvement.
• Lead investigations into customer complaints and quality issues using structured root cause analysis methodologies.
• Implement and monitor corrective and preventative actions (CAPA) to ensure long-term resolution of quality concerns.
• Conduct internal audits and support supplier audits to ensure compliance with quality standards.
• Develop, monitor and improve supplier performance, addressing quality issues and supporting supplier development activities.
• Assist with supplier approval processes and ongoing supplier quality management.
• Support continuous improvement initiatives focused on reducing defects and improving operational performance.
• Review technical drawings and quality documentation to verify compliance with specifications.
• Complete and review PPAP documentation where required.

Qualifications

• Previous experience within a Quality, Supplier Quality or Manufacturing Quality role.
• Strong knowledge of problem-solving methodologies such as 8D, Root Cause Analysis, Fishbone, 5 Whys or similar techniques.
• Experience managing supplier quality performance and supplier development programmes.
• Good understanding of ISO 9001 quality management systems.
• Experience conducting internal and supplier audits.
• Proven background implementing and managing CAPA processes.
• Ability to interpret engineering drawings and technical specifications.
• Experience completing or reviewing PPAP documentation.
• Strong communication and stakeholder management skills.
• Manufacturing, engineering or industrial sector experience would be highly advantageous.
• A hands‑on approach with a passion for solving technical and quality-related challenges.

Benefits

• Competitive salary
• 25 days holiday plus bank holidays
• Contributory pension scheme
• Life assurance
• Flexible benefits package
• Holiday buy/sell scheme
• Health and wellbeing benefits
• Dental and optical support
• Gym membership discounts
• Cycle to work scheme
• Employee Assistance Programme
• Internal career progression opportunities
• Mentoring and global project exposure
• Employee referral scheme