Quality Officer (Pharma)

Adecco; West Midlands, East Midlands; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Benefits

Job summary

Adecco is seeking a proactive Quality Officer to support GDP compliance and quality systems within a regulated healthcare/distribution environment. The role focuses on maintaining quality records, guiding operational teams, and ensuring regulatory alignment.

You will manage audits, CAPAs, deviations, change controls, investigations, and supplier activities, while contributing to KPI reporting and audit readiness. Strong Excel/Word skills are essential in a hybrid West/East Midlands setting.

Qualifications

• Experience in Quality Assurance/Quality Officer roles.
• Experience in GDP environment.
• Experience managing audits, CAPAs, deviations, change controls, investigations, and quality documentation.
• Strong organisational skills and ability to manage multiple priorities.
• Excellent stakeholder management and communication skills.
• Proficient in Microsoft Office applications, especially Excel and Word.

Responsibilities

• Provide Quality Assurance support to ensure GDP compliance and internal procedures.
• Support operational teams by providing quality guidance and compliance advice.
• Manage and maintain Change Controls, Deviations, CAPAs, and quality records.
• Coordinate supplier audits, internal audits, annual reviews, and quality schedules.
• Collect and analyse data for investigations, KPI reporting, quality metrics, and management reports.
• Support audit readiness activities and assist during client and regulatory inspections.
• Assist with supplier management processes, including qualifications, audit actions, and surveys.
• Support QMS activities in line with GDP, ISO 9001, and ISO 13485 standards.
• Liaise with stakeholders to support compliance and quality objectives.
• Support onboarding, validation activities, system testing, and process reviews.
• Assist with product quality investigations, complaint management, and process improvement initiatives.
• Review and manage quality documentation, ensuring ALCOA-compliant records.

Skills

Quality Assurance

GDP Experience

Audits & CAPAs

Stakeholder management

Excel

Word

Tools

SAP

Electronic QMS

Temperature monitoring systems

Job description

Quality Officer

Location: Hybrid - West & East Midlands

Salary: £35,000 - £40,000 + Benefits

Permanent

An exciting opportunity has arisen for a Quality Officer to join a growing organisation operating within a highly regulated healthcare and distribution environment. This role will play a key part in maintaining compliance, supporting quality systems, and ensuring operational activities align with industry standards and regulatory requirements.

Key Responsibilities

• Provide Quality Assurance support to ensure activities are undertaken in compliance with GDP and internal quality procedures.
• Support operational teams by providing quality guidance and compliance advice.
• Manage and maintain Change Controls, Deviations, CAPAs, and associated quality records.
• Coordinate supplier audits, internal audits, annual reviews, and quality-related schedules.
• Collect and analyse data for investigations, KPI reporting, quality metrics, and management reports.
• Support audit readiness activities and assist during client and regulatory inspections.
• Assist with supplier management processes, including qualifications, audit actions, and surveys.
• Support Quality Management System (QMS) activities in line with GDP, ISO 9001, and ISO 13485 standards.
• Liaise with internal and external stakeholders to support compliance and quality objectives.
• Support onboarding, validation activities, system testing, and process reviews.
• Assist with product quality investigations, complaint management, and process improvement initiatives.
• Review and manage quality documentation, ensuring records are maintained in accordance with ALCOA principles and regulatory requirements.

About You

We are seeking a proactive and organised quality professional with experience working within regulated environments.

Essential Experience

• Previous experience within a Quality Assurance, Quality Officer, Quality Coordinator, or Quality Administration role.
• Experience working within a GDP (Good Distribution Practice) environment.
• Experience managing audits, CAPAs, deviations, change controls, investigations, and quality documentation.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent stakeholder management and communication skills.
• Proficient in Microsoft Office applications, particularly Excel and Word.

Desirable Experience

• Experience within the pharmaceutical, healthcare, life sciences, or medical device sectors.
• Knowledge of ISO 9001, ISO 13485, SAP, electronic QMS platforms, or temperature monitoring systems.
• Experience supporting supplier management, regulatory inspections, and audit readiness activities