Quality Manager - Strategic

Charlton Recruitment; Camden Town; Hybrid; GBP 65,000 - 70,000; Full time

Benefits offered by this job

Pension plan

Private healthcare

25 days leave

Job summary

Charlton Recruitment is seeking a Quality Manager for HS2 London Stations, based in London with hybrid working (3 days in the office). The role oversees quality across major design and construction contracts, including Euston and Old Oak Common, with a strategic portfolio scope and programme-level responsibilities.

Based in London, you will guide assurance activities, drive improvement plans, and influence tier contractors to achieve robust quality performance across civils, rail systems, and

Qualifications

• 5 years' experience in quality management on complex Design & Build major projects.
• Experience on client, consultant or main contractor side.
• Background in major civils or large infrastructure delivery (Rail Stations, Nuclear, Airports, Highways, Water, Power, Complex buildings).

Responsibilities

• Prepare, analyse and present quality management information to senior leaders.
• Review and approve top-level project quality plans.
• Lead trend analysis of quality performance and data.
• Drive structured problem solving and continuous improvement initiatives.
• Influence contractors to improve quality outcomes across complex delivery environments.

Skills

Quality Management

ECN3 contracts

Data analysis

Auditing

Education

HNC / NVQ Level 5

Engineering/Quality degree

Job description

Quality Manager - HS2 London Stations

Location: London Euston - Hybrid (3 days per week in the office)

Salary: £65 - 70, 000 + 12% Pen + Private Healthcare + 25 days annual leave

Programme: High Speed Two (HS2) - 10+ year delivery programme

The Opportunity

Interested in being HS2's Quality Manager for £3bn Euston Station & £1.67bn Old Oak Common?

Are you a Quality Manager with experience on large, complex infrastructure programmes such as Rail Stations, Nuclear, Airports, Power, Complex buildings or Construction and looking to play a pivotal role on one of the UK's most significant infrastructure projects?

HS2 Ltd, the organisation responsible for delivering and operating the UK's high-speed rail network, is seeking experienced Quality Manager to provide strategic quality leadership across its major design and construction contracts.

This is a strategic, programme-level Quality role on one of the UK's most complex infrastructure schemes, focusing on strategic quality management, trend analysis and system improvement - influencing quality performance at programme level rather than managing day-to-day NCRs.

About the Role

Based in London, you will provide quality management oversight on the New station Builds of £3b Euston Station (Dragados Mace) & £1.67bn Old Oak Common (Balfour Beatty, Vinci, Systra)

2 Flagship iconic highly complex buildings; multidisciplinary projects involving significant civils, rail systems, MEP, operational integration and stakeholder management.

The Euston Station Campus will include the new HS2 station, redevelopment of the existing Network Rail station, and enhancements to the London Underground station and local transport facilities

Your Role in the Programme

Working closely with the Heads of Quality for the Principal Contractors, you will represent the client's assurance perspective, operating at a macro and strategic level.

Rather than managing individual non-conformances, you will:

• Ensure self-assuring principal contractors have robust quality management systems and processes.
• Analyse quality performance trends to identify systemic risks and improvement opportunities - why are they too many NCR unclosed, is there an issue in an area?
• Drive continuous improvement across process, performance, efficiency and compliance -drive the Quality Improvement plan across delivery contracts.

Key Responsibilities

• Prepare, analyse and present quality management information to senior business leaders - quality reports go to Board level & Dft consumption.
• Review and approve top-level project quality plans.
• Lead trend analysis of quality performance reports and data.
• Drive structured problem solving and continuous improvement initiatives
• Influence and challenge contractors to improve quality outcomes across complex delivery environments

Experience & Background Required

• As a guide would expect 5 years' experience in quality management on complex Design & Build major projects
• Experience gained on the client, consultant or main contractor side
• Background in major civils or large infrastructure delivery, including (but not limited to): Rail Stations, Nuclear, Airports, Highways, Water, Power, Complex buildings

Key Skills & Knowledge

• Strong familiarity with NEC3 contract environments, including ECC quality requirements
• Comfortable operating in a high-volume, complex documentation and deliverables environment
• Experience as a Quality Manager on large infrastructure projects
• Ideally a Lead Auditor, with experience planning and conducting external audits of Tier 1 contractors
• Ability to work with large data sets, extract insight, and present clear, actionable recommendations to senior leadership

Qualifications

• Relevant technical or quality-focused qualification, such as:
• HNC / NVQ Level 5 or equivalent
• Ideally Degree or Level 6 qualification in Engineering, Science, or Quality
• Support provided toward Chartered Quality Institute (CQI) membership
• Certified ISO 9001:2015 Lead Auditor Training Course