Quality Manager

The Collective Network Limited; West Midlands; On-site; GBP 40,000 - 45,000; Full time

Job summary

The Collective Network Limited in West Midlands seeks a Quality Manager to lead a busy QA function at a multi-process site. The role focuses on ensuring product safety and quality across processes and products.

You will oversee QA operations, drive investigation of customer issues, and maintain rigorous traceability in a fast, automated environment.

Qualifications

• Must have QA experience in food manufacturing.
• Hands-on microbiological testing experience required.
• Proven track record of Investigating and closing customer complaints.
• Experience with customer and third-party audits.
• HACCP Level 3 and Food Hygiene Level 3, plus an audit qualification.
• A related food diploma/degree is advantageous.

Responsibilities

• Lead a medium-sized QA team.
• Own customer complaints from root cause to customer response.
• Lead on traceability and defend it in audits.
• Run micro and nutritional testing programmes.
• Decide holds, releases and food safety risks.
• Run the daily taste panel.
• Collaborate with Operations, Engineering and Hygiene.

Skills

QA experience in food manufacturing

Hands-on micro experience

Investigating customer complaints

Audits experience

Education

HACCP Level 3

Food Hygiene Level 3

Audit qualification

Food-related diploma/degree

Job description

Quality Manager

West Midlands

£40,000 - £45,000

What makes this place different is that it isn't one process. Several different cooking methods run under one roof, each with its own risks, CCPs and challenges. If you like variety, you won't get bored.

They're part of a global group with serious investment behind them and a real focus on getting quality right. It's a fast, highly automated site where QA has a seat at the table.

The job

• Leading a medium sized QA team
• Owning customer complaints from root cause to the customer response
• Leading on traceability, and being the person who stands up and defends it in audits
• Running the micro and nutritional testing programmes
• Making the call on holds, releases and food safety risks
• Running the daily taste panel
• Working with Ops, Engineering and Hygiene

What you'll need

• QA experience in food manufacturing
• Hands-on micro experience (this one's essential)
• A good track record of investigating and closing out customer complaints
• Experience with customer and third-party audits
• HACCP Level 3, Level 3 Food Hygiene and an audit qualification
• A food-related diploma or degree would help

Why bother?

You'd be running the QA function on a busy, multi-process site that makes products people actually eat. You'd have the authority to make real decisions, and the backing of a global group. It's a solid next step for a QA Lead or Assistant Manager who's ready to step up, or for an experienced QA Manager who wants more variety.