Quality Manager

JR United Kingdom; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in health insurance is seeking a key member for their Regional Management Team in Southampton. This role involves providing operational support to care homes, ensuring high service standards, and mentoring Home Managers. Ideal candidates will have strong clinical knowledge and experience in quality roles.

Benefits

Pension contribution matching

Life assurance

Private medical insurance

33 days of annual leave

Comprehensive induction and training

Discounted gym memberships

Free flu vaccinations

Discounts on dental care

Qualifications

• Proven success in a Home Manager or Quality role.
• Experience in leading audits and creating action plans.
• Ability to adapt and work across multiple care homes.

Responsibilities

• Provide operational support and expertise to care homes.
• Coach and mentor Home Managers to deliver high standards.
• Monitor service quality and conduct audits.

Skills

Clinical knowledge

Coaching teams

Auditing

Data analysis

Job description

Social network you want to login/join with:

Are you looking for a rewarding environment where you can make a difference every day?

Do you thrive in a fast-paced team environment where no two days are the same?

What’s in it for you? The benefits include:

• Job satisfaction from making a positive impact on residents and their families' lives
• Pension contribution matching up to 6% for employees and 12% for employers, life assurance, and private medical insurance
• 33 days of annual leave, including statutory bank holidays
• Comprehensive induction, ongoing training, and career development opportunities
• Discounted gym memberships, free flu vaccinations, and discounts on dental care

About the role

You will be a key member of the Regional Management Team, providing operational support and expertise to care homes across the region. In partnership with your Regional Director, you'll support care home managers to deliver excellent service, high standards, and strong leadership. Your responsibilities include coaching, mentoring, and supporting Home Managers, monitoring service quality, conducting audits, and collaborating with the quality team to develop improvement plans.

What we are looking for:

• Proven success in a Home Manager or Quality role
• Strong clinical knowledge
• Experience in leading audits and creating action plans
• Ability to adapt and work across multiple care homes with different needs
• Experience in coaching teams and analyzing clinical data for trends

Why choose Bupa?

We are a health insurer and provider committed to helping people live longer, healthier, happier lives. Our focus is on our customers, driven by our purpose to make health happen through bravery, care, and responsibility. We promote diversity and inclusivity, encouraging applications from people of all backgrounds. Bupa is a Level 2 Disability Confident Employer, ensuring fair treatment and reasonable adjustments during the recruitment process.