Quality Manager

Artifex Interior Systems; Scunthorpe; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Quality Manager to lead and develop their Quality Department. This role is pivotal in ensuring compliance with customer-specific requirements and industry standards such as IATF 16949. The successful candidate will manage quality metrics, coordinate audits, and nurture customer relations while fostering a culture of continuous improvement. With a focus on proactive problem-solving and effective communication, this position offers a competitive salary and a supportive work environment. Join a company committed to diversity and inclusion, where your contributions will directly impact operational excellence.

Benefits

Competitive Salary

Holiday Pay

Training Provided

Early Finish on Fridays

Qualifications

• Proven managerial experience in quality roles, preferably in automotive or FMCG.
• Fluent in English with excellent communication and relationship-building skills.

Responsibilities

• Manage and develop the Quality Department to align with business objectives.
• Oversee quality concerns across customer sites and production areas.
• Develop and implement the site Quality Management System.

Skills

Managerial Experience

Quality Management

Communication Skills

Problem-Solving

Microsoft Office Proficiency

Presentation Skills

Education

O Level / GCSE Grade B

Engineering Degree

Job description

Artifex Interior Systems - Job Opportunity

Artifex Interior Systems is pleased to offer the following opportunity:

Quality Manager

Main Purpose of the Job

To serve as the site representative for all quality aspects, leading and developing the department in alignment with customer-specific requirements and business objectives within a continuous improvement cycle.

Main Responsibilities and Outcomes

1. Manage, develop, and appraise the Quality Department both on-site and off-site, supporting the business needs with a structured team.
2. Oversee and coordinate daily quality concerns across customer sites, suppliers, and production areas.
3. Communicate and report to Corporate Quality Management UK/Europe to develop consistent methods and practices across locations.
4. Develop and implement the site Quality Management System in accordance with GDS, Customer Specific Requirements, and IATF 16949 standards.
5. Coordinate all site audits, including IATF, CCC, and others as needed.
6. Manage and nurture customer relations through regular communication and meetings, proactively addressing quality and systemic issues.
7. Utilize corporate tools to monitor and improve quality performance, aligning with customer reporting systems.
8. Manage quality metrics through corporate and internal systems.
9. Review customer quality portals regularly to assess quality scores and challenge them if necessary.
10. Promote problem-solving initiatives using proven methodologies, ensuring permanent solutions and driving improvements with lessons learned.
11. Ensure internal audits are conducted, results reported, and actions implemented to achieve operational excellence.
12. Report on quality KPIs daily, weekly, and monthly.
13. Support the Technical department with PPAP processes.
14. Develop and maintain a succession plan for all department roles.

Budget Responsibilities

Full responsibility for the Quality Department budget, including staffing, equipment, and service contracts.

Reporting Lines

Manage the following direct reports:

• Quality Engineers (on-site and customer-based)
• Quality Systems Engineer
• Measurement Team
• Trackside Representatives
• Quality Coordinators (shift-based)
• Quality Gate Operators (shift-based)

Essential Skills and Experience

• Minimum of O Level / GCSE grade B
• Fluent in English
• Proven managerial experience in a quality role, preferably in automotive or challenging FMCG environments
• Influential and persuasive communication style
• Proactive problem-solving attitude
• Motivated, enthusiastic, and self-starting
• Proficient with Microsoft Office
• Excellent communication and relationship-building skills at all levels
• Strong presentation skills

Preferred Qualifications

• Member of Chartered Quality Institute
• Engineering degree in a relevant technical discipline with relevant experience

What You Will Receive

A competitive salary plus holiday pay. Working hours are 37.5 hours per week, Monday to Friday, with an early finish on Fridays. Training will be provided, and the role requires presence in the office five days a week.

Artifex is an equal opportunity employer committed to diversity and inclusion, fostering a respectful environment for all employees.