Quality Manager

Eurofins Uk Food Testing; Ipswich; On-site; GBP 40,000 - 55,000; Part time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Pension Plan

Life Assurance

Job summary

Eurofins Uk Food Testing is seeking a Quality Assurance professional to uphold ISO17025 accreditation and oversee internal and external audits. The role supports laboratory quality systems, documentation, and KPI reporting, with responsibility for corrective actions and staff training.

The contract is fixed-term until 31 October 2027, part-time 18.75 hours per week, with flexible hours across Monday to Friday between 09:00 and 17:00 in Ipswich.

Qualifications

• Excellent working knowledge of ISO17025 requirements.
• Experience in UKAS accredited laboratories.
• Experience in quality and quality control functions.
• Auditing skills and critical thinking.

Responsibilities

• Maintain accreditation to ISO 17025 and other relevant accreditations.
• Ensure UKAS, business and customer requirements are met within the scope of the laboratory.
• Facilitate external audits and ensure timely corrective actions.
• Maintain and amend site quality documentation.
• Lead internal audits and monitor audit plans and corrective actions.
• Investigate nonconformities and ensure root cause is established and actions implemented.
• Monitor customer complaints and queries with management.
• Review quality control checks and environmental monitoring.
• Coordinate management reviews and report quality metrics.
• Provide monthly quality KPI reports to management and directors.
• Train staff on ISO17025 and auditing.

Skills

ISO17025 knowledge

Quality control

Internal/external auditing

Root cause analysis

Communication skills

Analytical skills

People management

Education

Chemistry

Microbiology

Laboratory experience

Job description

Job Description

The purpose of this role is to be responsible for adherence to the quality systems and the requirement of all accreditation statuses for the relevant laboratories. To inspire and drive a culture of outstanding quality to exceed the requirements of our customers and embrace our core organisational values.

Please note this is a fixed term contract ending 31/10/2027. Working part time, 18.75 hours per week, with the flexibility to work these hours across Monday to Friday between the hours of 09:00 and 17:00.

• Responsible for the maintenance of accreditation to ISO 17025, plus other accreditations and approvals where appropriate for the Laboratories.
• Ensure that the requirements of UKAS, business and customers are met within the scope of the accredited laboratory.
• Participate and facilitate external laboratory audits. Including the submission of pre-audit information and ensure that corrective actions are completed and submitted to the relevant body within the timescale required.
• Maintain the document control system for site specific documentation, prepare and amend quality documentation as required.
• Lead and monitor the internal audit programme to ensure audits are performed effectively and in accordance with the audit plan, time and applicable standard. Carry out system audits and ensure the method witness schedule is adhered to.
• Monitor and verify the completion of any nonconformities raised during internal and external auditing, and during routine laboratory operations by the responsible parties, through regular follow up and verification.
• Raise non-conforming work issues related to Quality and investigate using root cause.
• Monitor and verify timely investigation of customer complaints and client queries in conjunction with the laboratory management team.
• Review overall performance in Internal and External Quality Control.
• Evaluate investigations into failures, trend and bias to ensure that they have been appropriately investigated to establish root cause, impact on customer results and the implementation of corrective and preventive actions.
• Ensure that all equipment records, calibration and monitoring are completed by designated laboratory personnel. Review calibration records to ensure equipment is fit for purpose and compliant with quality standards.
• Coordinate equipment commissioning and any external calibrations in line with quality requirements.
• Monitor and review performance of laboratory quality control checks, for example AQC, DPC and environmental monitoring.
• Coordinate the annual management review meeting, collate required quality information and trend analysis. Ensure actions are effectively managed and progressed.
• Report up to the Group Quality Managers and/or Director of Technical and Quality, without delay, any issues affecting quality in the laboratories.
• Provide the monthly Quality KPI report to the site management, the Director of Technical and Quality and the Technical and Group Microbiology Quality Managers.
• Report Quality Metric data monthly within the deadline specified.
• Train laboratory staff in quality inductions, ISO17025, relevant retailer requirements and auditing where applicable.
• Build relationships with laboratory staff; engage laboratory staff in the purpose, their responsibilities and use of the quality system; consult and communicate change to staff.
• Any other duties necessary to ensure the quality of results and service to the customers as designated by the Group Quality Manager/ Director of Technical and Quality.

Qualifications

• Excellent working knowledge of the requirements of ISO17025.
• Proven experience of working in a UKAS accredited laboratory
• Working experience in quality and/or quality control function.
• Proven experience of working in a quality role.
• Good auditing skills e.g. not swayed, or diverted, be inquisitive etc.
• A degree in chemistry /microbiology or related discipline, or equivalent laboratory experience would be desirable.
• Excellent written and spoken communication skills with strong IT proficiency.
• Excellent analytical and reporting skills.
• Must have a ‘can do’ attitude and be able to deliver change through people management skills.

Additional Information

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins employee you will benefit from:

• Enhanced Annual Leave Entitlement
• Annual Leave Sellback Scheme
• Additional Annual Leave at Employees set service dates
• Company Pension Plan
• Life Assurance Scheme (4 times annual salary)
• Healthcare Cash Plan (6+ months service)
• Enhanced Maternity, Adoption and Paternity Schemes
• Employee Assistance Programme – 24/7 confidential
• Health and Wellbeing Programmes
• Worldwide career opportunities
• We also have in place rewards recognising the great work our employees deliver, their dedicated service and celebrating special life events.

What Happens Next

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.

Your data

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Closing Date

We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.

We embrace diversity!

Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.