Quality Manager

High Speed Two (HS2)

Greater London

On-site

GBP 50,000 - 59,000

Full time

25 hours ago
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Benefits offered by this job

Flexible benefits fund (20%)

Job summary

High Speed 2 (HS2) Ltd is seeking a Quality Manager to lead quality across HS2 delivery teams and the supply-chain, driving right-first-time delivery and regulatory compliance.

You will monitor supplier performance against standards, conduct risk-based audits, and promote continuous improvement through data-driven reporting and stakeholder engagement.

Qualifications

  • Educated to degree level (or equivalent) in engineering or a related subject.
  • Knowledge of audit and assurance processes and 3 lines of Defence.
  • IRCA ISO 9001 Lead Auditor course completed.
  • Understanding of risk, quality management and assurance in projects.

Responsibilities

  • Monitor supply-chain compliance and performance against standards such as WI 600 and ISO 9001.
  • Advise project teams on quality concerns with clear, data-driven reporting.
  • Lead quality audits and ensure risk-based audit planning.
  • Identify trends from non-conformances and implement preventative actions.
  • Promote Get it Right initiative and measure cost of poor quality.
  • Share knowledge and lessons learned across teams and supply-chain.
  • Review and accept supplier quality documentation and deliverables.

Skills

Document writing
Influencing & negotiation
Interpreting standards
Project management
Workload prioritisation

Education

Degree or equivalent in engineering / related field

Job description

Base salary: £50,119pa to c.£58,963pa depending on skills and experience. In addition, we offer flexible benefits fund of 20% which is paid on top of base salary and is fully pensionable, as well as a range of competitive benefits - check them out in the Benefits section on our website.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

Quality Manageryou’ll provide leadership and support on quality to HS2 delivery teams and the HS2 supply-chain, instilling a right first-time ethos to support the safe, efficient, and compliant delivery of projects.

About the role:
  • Responsible for monitoring supply-chain compliance and performance against contracted standards and requirements e.g. WI 600, ISO 9001, etc. Confirming the supply-chain’s quality management systems are in place and are effective.
  • Responsible for advising project delivery teams on quality related matters including key areas for concern, recommended actions and lessons learned through clear and effective management information and reporting.
  • Responsible for conducting quality audits of supply-chain and ensuring audit planning is risk-based, informed by the supply chain’s own audits and surveillances and coordinated with other HS2 functions within the project environment.
  • Responsible for identifying trends and concerns through non-conformances and Defects and ensuring root causes and preventative measures are identified and implemented.
  • Responsible for lead the implementation of the Get it Right Initiative within the project delivery teams and supply-chain to measure the cost of poor quality.
  • Responsible for promoting knowledge sharing across project delivery teams including Quality high potential incidents (HiPos), lessons learned and best practices.
  • Responsible for monitoring the quality of the Contractor’s deliverables through the measurement of right first time acceptance rates by HS2. Ensure root causes behind sub-par acceptance rates are identified and support the improvement of document quality and acceptances.
  • Responsible for the review and acceptance of supply-chain quality documents e.g. Quality Management Plans, Audits Schedules, etc.
  • Responsible as the Quality subject matter expert for delivering high quality technical support and advice to project delivery teams to ensure the best possible outcomes from a quality perspective with a focus on supply-chain performance and compliance.
  • Responsible for educating and training project delivery teams and the supply[1]chain on HS2’s quality requirements, processes and management information/metrics.
  • Responsible for supporting the development of Quality Works/Goods/Service Information and quality management input to selection and evaluation of suppliers to HS2 and assure supplier compliance to quality requirements.
  • Responsible for promoting compliance, within the project delivery teams, with HS2’s IMS controls and identify areas for improvement.
  • Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work. Support and comply with all organisational initiatives, policies and procedures on EDI.
About You:
Skills:
  • Ability to produce and present documents and reports to a variety of audiences, including internal stakeholders at various levels in the organisation
  • Influencing and negotiation skills – including influencing internal and external stakeholders without direct authority
  • Ability to interpret management system standards for application to infrastructure projects.
  • Project management skills - the ability to take a project remit and develop project content and technical interventions to deliver defined outcomes.
  • Ability to manage and prioritise own workload, to deliver reports and assurances to agreed deadlines
Knowledge:
  • Educated to degree, HND or HNC level (or an equivalent), preferably in an engineering or construction related subject.
  • Knowledge of audit and assurance processes and 3 lines of defence.
  • Successfully completed an IRCA approved ISO 9001 Lead Auditor course.
  • Understanding the relationship between project delivery risk, quality management and assurance.
Type of experience:
  • Developing and reporting against quality performance measurements.
  • Experience of delivering projects and initiatives with proven record of business improvement.
  • Experience of delivering operational audits.
  • Experience of analysing risk information and the development of risk actions.
  • Experience in in creating effective quality performance reports that are the basis for management decisions #
  • Experience of analysing data and themes of product quality e.g. NCRs, Defects, and identifying trends, root causes and preventative actions.

The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect

It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant.Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept.

Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks.

We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert.

Any applications received after the closing date will not be considered.

About Us

High Speed 2 (HS2 Ltd) will be the UK’s new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain’s major population centres, boost the economy and create thousands of jobs.

HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership.

In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others’ health and safety by taking personal responsibility for working to our ‘Safe at Heart’ programme principles and following safe working procedures at all times.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.

Job Info
  • Job Identification 260390
  • Job Category Assurance
  • Posting Date 10/07/2026, 03:19 PM
  • Apply Before 10/21/2026, 10:59 PM
  • Job Schedule Full time
  • Locations 1 Eversholt Street, London, NW1 2DN, GB
  • Permanent or Fixed Term Contract Permanent
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