Quality Manager

Heathrow Airport; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Heathrow Airport is seeking a Quality Manager to enhance and maintain our quality management system across capital delivery projects. You’ll ensure projects and suppliers meet high standards, supporting governance and a culture of safety.

In this role, you’ll collaborate with senior stakeholders and suppliers to establish clear, measurable quality expectations and drive improvements through ISO 9001 auditing and performance reviews across complex contracts.

Qualifications

• Experience in auditing and ISO 9001.
• Ability to maintain and improve a quality management system.
• Drive improvements and governance across capital delivery.

Responsibilities

• Maintain and enhance the quality management system for projects and suppliers.
• Collaborate with senior stakeholders to set clear, measurable quality expectations.
• Drive practical improvements and strengthen supplier performance across contracts.

Skills

Auditing

ISO 9001

Quality management

Stakeholder management

Supplier performance

Governance

Job description

As a Quality Manager, you’ll help enhance and maintain a robust quality management system that ensures our projects and suppliers meet the highest standards. This will help us to deliver ‘right first time’ and underpins behaviours that support good governance and ultimately contribute to our excellent safety culture. This role is central to maintaining trust, compliance, and continual improvement across Heathrow’s capital delivery.

You’ll work with senior stakeholders and suppliers to ensure quality expectations are clear, measurable, and consistently achieved. Your expertise in auditing and ISO 9001 will help drive practical improvements and strengthen supplier performance across complex contracts.