Quality Manager

CLARKSON PLC; Great Yarmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading maritime service provider is seeking a Quality Manager to oversee Quality practices and ISO compliance in their Port Services division. Based in Great Yarmouth, the role involves maintaining high standards, developing procedures, and supporting business development in the Energy sector. Ideal candidates will demonstrate strong problem-solving skills and collaborative abilities, alongside a proven track record in a similar role.

Qualifications

• Proven track record at senior management level in the Energy industry.
• Strong written and oral communication skills.
• Proactive, self-motivated, and able to foster collaboration.

Responsibilities

• Lead on Quality practices, ISO accreditation, and compliance.
• Maintain Quality & Safety Management System.
• Monitor and report on key performance indicators.

Skills

Problem solving

Collaboration

Interpersonal skills

Analytical abilities

Job description

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Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarksons.com

Division Overview

Offering exceptional port agency and logistics services, we provide turnkey solutions for clients in the marine and energy sectors.

Established ships agents with a reputation for excellence, our specialist team provide round the clock vessel agency and services to the Offshore energy and dry bulk sectors.

We are seeking an experienced and hands-on Quality Manager to support Clarksons Port Services and the Gibb Group. The role will be based out of Great Yarmouth or Aberdeen. The person in this role will be responsible for leading on Quality practices, Quality & Safety Management System (Mango), ISO accreditation (BS 9001, 18001 and 4001) and procedures to ensure we deliver Quality excellence and compliance in line with our Vision and Mission and 2030 strategic targets.

What you’ll be doing

• Maintain the CPS / Gibb Integrated Quality & Safety Management System.
• Provide and deliver Quality standards to the Company’s guidelines.
• Develop standard operating procedures and training practices around Quality.
• Provide knowledge and support in Quality compliance including communication with the Competent Authority and supporting visits.
• Engage with CPS / Gibb segments and represent it in Quality forums.
• Monitor, analyse and report key performance indicators and target, report monthly to HQ.
• Review and update risk profile and legislation. Support in the implementation of the required risk control measures.
• Monitor and implement the required training compliance and manage training requirements.
• Complete audit strategy to ensure ISO Standard compliance with Quality, Health, Safety and Environment.
• Support Business development, tender approvals and due diligence. Provide Quality knowledge and expertise as required.
• Provide Quality expertise and influence for internal projects.
• Ensure Incident Investigation is competent, investigations are completed, audited and supported as required.
• Developing KPIS and reporting on these from a Quality perspective.
• To fulfil any additional / ad hoc duties as required to meet the needs of the business.
• Additional / ad hoc duties as required to meet the needs of the business.

What we’re looking for

We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building , with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration , able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements

Skills & Experience:

• a proven track record of working at senior management level in a similar role within the Energy industry
• a high level of problem solving with policy adherence.
• strong written and oral communication skills
• professional discipline and organised
• proactive and self-motivated
• able to foster a collaborative environment in the team.
• able to build relationships and work with people at all levels.
• a full driving licence
• a willingness to travel widely, primarily, inside the UK and Holland but also potentially occasionally to Rhode Island / Taiwan.