Quality Manager

Balfour Beatty plc; Grays; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Smart working (up to 40% remote)

25 days paid annual leave

Job summary

Balfour Beatty plc is delivering the Lower Thames Crossing project, a £1.2 billion highway scheme that includes 43 bridges and 17 km of complex construction. We seek a Quality Manager to lead the Quality Strategy, establish Right First Time, and drive performance improvements across the team.

You will implement Quality Management Plans, manage assurance activities, and mentor project teams to meet all specification and regulatory requirements.

Qualifications

• Proven ability to lead quality strategy and drive Right First Time on large projects.
• Experience implementing and maintaining Quality Management Plans and assurance activities.
• Ability to train teams and manage quality-related skills development.
• Experience conducting audits, surveillances, and root-cause analysis.

Responsibilities

• Provide quality leadership to deliver the Quality Strategy.
• Establish Right First-Time culture using BB Group material.
• Prepare and maintain the project Quality Management Plan(s).
• Produce project Assurance Plans to support deliverables and H&S file requirements.
• Establish QA training and coaching to meet quality expectations.
• Drive quality metrics, monitoring, and improvements.
• Conduct audits and site quality tours with findings closure.

Skills

Quality leadership

Right First-Time culture

Quality metrics

Audits & inspections

Training & coaching

Tools

ISO9001

Job description

About The Role

Our Balfour Beatty Highways business has a terrific opportunity for a Quality Manager to join our £1.2 billion Lower Thames Crossing project, consisting of 43 bridges, including viaducts, 17 km of complex highways construction, complex utility diversions, and a scheme‑wide, industry‑leading approach to carbon reduction. This is a unique opportunity to contribute to a high‑impact energy project. If you're passionate about driving high standards, delivering meaningful impact, and being part of something that truly matters – we'd love to hear from you. Our work powers progress, connects communities, and leaves a lasting legacy. With sustainability, innovation, and quality at the heart of everything we do, we're proud to lead some of the UK's most critical infrastructure developments.

What you'll be doing

• Providing quality leadership to deliver the Quality Strategy
• Establish a Right First‑Time culture on the project, utilising the BB Group material.
• Prepare, implement, and maintain the project Quality Management Plan(s) and associated processes that deliver Right First Time to project specification and requirements.
• Produce project Assurance Plan(s) to support the delivery of project deliverables, handover, and Health & Safety File requirements.
• Establish quality‑related training, coaching & skills processes so that the project teams understand and manage the delivery quality expectations.
• Drive the quality metrics and monitoring and reporting on project performance relating to quality and agree (and monitor) management actions to drive performance improvements.
• Conduct audits, surveillances, and site quality tours, reporting on the results, and managing findings to closure.
• Interface with audit function to support local processes.
• Support the business unit external accreditation process (including ISO9001 and industry licences) to ensure it can operate in its chosen sector.
• Undertake investigations and implement effective root‑cause analysis where applicable.
• Support the construction team in establishing inspection and test plans, through training, and progressive reviewing and commenting.
• Establish an approach to manage quality‑related matters with the Supply Chain, including delivering training on specialist quality subjects.

Who we're looking for

• Providing quality leadership to deliver the Quality Strategy
• Establish a Right First‑Time culture on the project, utilising the BB Group material.
• Prepare, implement, and maintain the project Quality Management Plan(s) and associated processes that deliver Right First Time to project specification and requirements.
• Produce project Assurance Plan(s) to support the delivery of project deliverables, handover, and Health & Safety File requirements.
• Establish quality‑related training, coaching & skills processes so that the project teams understand and manage the delivery quality expectations.
• Drive the quality metrics and monitoring and reporting on project performance relating to quality and agree (and monitor) management actions to drive performance improvements.
• Conduct audits, surveillances, and site quality tours, reporting on the results, and managing findings to closure.
• Interface with audit function to support local processes.
• Support the business unit external accreditation process (including ISO9001 and industry licences) to ensure it can operate in its chosen sector.
• Undertake investigations and implement effective root‑cause analysis where applicable.

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Benefits

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40 % remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family‑friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partner’s leave.
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About Us

Balfour Beatty’s Highways business delivers major schemes including motorway upgrade programmes, complex national infrastructure projects and regional investment programme works for National Highways. We have a strong order book and a positive pipeline of opportunities, we put the road user, at the heart of everything we do. We work safely, reduce carbon emissions and add social value to the communities within which we work.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit: www.balfourbeatty.com/diversityandinclusion.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/.