Quality Manager

Mallows Bottling & Beverages; Cardiff; On-site; GBP 45,000 - 65,000; Full time

Job summary

Mallows Bottling & Beverages in South Wales (Tonyrefail) is seeking a Quality Manager to oversee quality control and assurance across blending, bottling and packaging. The role focuses on maintaining BRCGS compliance and leading audits.

You will develop policies, investigate non-conformances, implement CAPAs, train staff, and collaborate with production, operations and supply chain to drive continuous improvement and ensure product safety.

Qualifications

• Proven background in quality management within food/beverage FMCG.
• Experience with BRCGS, HACCP, and retail standards.
• Strong data analysis, problem solving, and RCA.
• Documentation, SOPs, and quality policy development.
• Effective cross-functional communication and training.
• On-site work in fast-paced beverage production is preferred.

Responsibilities

• Oversee quality control and quality assurance across blending, bottling and packaging operations.
• Develop and maintain quality policies; lead audits and manage non-conformances.
• Investigate root causes; implement corrective and preventive actions (CAPA).
• Train team members on quality procedures and maintain the quality management system.
• Collaborate with production, operations and supply chain to monitor performance and drive improvements.

Skills

Quality management

Data analysis

Root cause analysis

Documentation

Cross-functional collaboration

Training

Job description

Company Description

Mallows Bottling & Beverages is a leading contract bottler specialising in alcohol and soft drinks, offering end-to-end blending, bottling, and packaging solutions. Based in South Wales, the company operates from a BRC AA-accredited facility, reflecting a strong commitment to quality and food safety standards. With multiple high-speed production lines and deep expertise in spirits, ready-to-drink beverages and mixers, Mallows Bottling & Beverages supports brands of all sizes. The team focuses on delivering scalable, high-quality solutions and helping partners bring products efficiently and reliably to market.

Role Description

The Quality Manager is a full-time, on-site role based in Tonyrefail, responsible for overseeing all aspects of product quality and compliance. This role manages quality control and quality assurance processes across the blending, bottling, and packaging operations, ensuring adherence to BRCGS and other relevant industry standards. Day-to-day responsibilities include developing and maintaining quality policies, leading audits, investigating non-conformances, and implementing corrective and preventive actions. The Quality Manager collaborates closely with production, operations, and supply chain teams to monitor performance, conduct root cause analysis, and drive continuous improvement initiatives. This position also involves training team members on quality procedures, maintaining our quality management system and supporting customer and regulatory inquiries related to product quality and safety.

Qualifications

• Strong background in quality management, including quality assurance, quality control, and continuous improvement within food, beverage, or FMCG manufacturing.
• Experience with regulatory and industry standards such as BRCGS, HACCP, food safety regulations, retailer standards and audit preparation and management.
• Proficiency in data analysis, problem-solving, and root cause analysis to identify trends, manage non-conformances, and implement corrective actions.
• Skilled in documentation, process mapping, and development of standard operating procedures and quality policies.
• Effective communication and collaboration skills, with the ability to influence cross-functional teams and provide training on quality practices.
• Experience working in high-speed production environments and familiarity with bottling or beverages manufacturing processes is highly beneficial.
• Demonstrated ability to work on-site in a dynamic environment, manage multiple priorities, and maintain attention to detail under time constraints.