Quality Improvement Manager – West Midlands

Exemplar Health Care; Birmingham; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Excellent supervision and peer support

Learning opportunities and career prospects

Retail and lifestyle discounts

Free DBS check

Electric car salary sacrifice scheme

Paid NMC membership

Paid access to the RCNi Learning platform

24/7 counselling and support

Blue Light Card eligibility

Job summary

Exemplar Health Care is seeking a Quality Improvement Manager for a 12-month fixed-term contract in Birmingham. This role involves supporting the Operations team and delivering the Exemplar Quality Strategy across various locations in the West Midlands.

The ideal candidate will be a registered nurse with a nursing degree and strong background in action planning. You will collaborate with Clinical Nurse Managers to improve care quality and drive compliance with health standards.

We offer excellent rewards, including career development opportunities and retail discounts.

Qualifications

• Registered nurse with a valid license to practice.
• Experience in management or quality improvement roles.
• Ability to work collaboratively across various teams.
• Willingness to travel across various locations.

Responsibilities

• Support the Clinical Director in implementing the Quality Strategy.
• Work with Clinical Nurse Managers to coach and offer support.
• Maintain compliance and effectiveness in care plans and quality assurance.
• Assist in developing quality policies and procedures.

Skills

Strong background in action planning

Excellent written and verbal communication skills

Problem solving and analytical skills

Coaching and motivating skills

Education

Registered nurse, ideally with a nursing degree

Evidence of further professional development in care

Ideally a coaching qualification

Job description

Overview

Quality Improvement Manager – West Midlands

Location: Otterburn, Birmingham; Covering homes across West Midlands (Tipton, Kings Heath, Tile Cross, Walsall)

Contract type: 40 hours per week, predominantly Monday to Friday, flexible

Quality Improvement Manager – 12 MONTHS FIXED TERM CONTRACT (MATERNITY COVER)

About Exemplar Health Care

Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs.

We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities.

As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.

About the role

• As an Operational Quality Improvement Manager with Exemplar Health Care, you’ll work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
• Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current): Nutrition and Hydration (including dysphagia and diabetes); Tissue Viability; End of life (to include verification of death).
• Follow an improvement strategy per service focusing on compliance and effectiveness of:
• Quality Assurance (including clinical stats management, RCA and follow up)
• Care plans and risk assessments
• Support CNMs to update action plans following an Internal Inspection or any external inspection.
• Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
• Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.
• Support the implementation of new initiatives to improve Service User quality of life.
• Download the job description for a full list of responsibilities.

What we offer

• We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects
• Retail and lifestyle discounts
• Free DBS check
• Electric car salary sacrifice scheme
• Paid NMC membership
• Paid access to the RCNi Learning platform
• 24/7 counselling and support
• Blue Light Card eligibility

About you

• Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.
• Registered nurse, ideally with a nursing degree.
• Evidence of further professional development in relation to care, management or quality.
• Ideally a coaching qualification, able to coach and motivate others.
• Strong background in action planning and Service User care focus.
• Excellent written and verbal communication skills.
• Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations.
• Able to work collaboratively across the business.
• Able to travel to all locations of the business.

How to apply

Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.

For an informal chat about joining us, you can call our Nurse Talent Specialist Nicole on 07949 530 193 or email [e-mail]

Please note, this role is not eligible for sponsorship. Candidates without an existing visa or right to work in the UK are unlikely to be suitable for the post