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Barts Health NHS Trust is seeking a Quality Governance Manager (Band 6/7) to strengthen clinical governance across the division. The role will support concerns and complaints, oversee investigations, and drive improvements in patient safety and care quality.
You will work with patients, families and clinical teams to translate learning into meaningful service improvements, using Datix for incident management and risk oversight, and contributing to hospital-wide governance processes.
This opportunity would be ideally suited to an experienced Band 6 or Band 7 who is looking to broaden their knowledge and experience in clinical governance.
The Governance Lead plays a key role within the Division, working closely with the divisional leadership team to support the management of concerns and complaints, oversee investigations when things go wrong, and use governance data to drive improvements in the quality and safety of care.
The post holder will work closely with patients, families and clinical teams to ensure that learning from patient experiences informs meaningful service improvement.
Experience of using Datix is essential, as you will support clinical teams to investigate and respond to complaints, manage risks and incidents, and ensure that action plans arising from investigations are implemented and monitored to improve outcomes for both patients and staff.
The role also provides an excellent opportunity to gain experience of divisional and hospital-wide governance processes. You will participate in key governance meetings and activities, developing a broader understanding of how clinical governance supports the delivery of safe, effective and high-quality care across the Royal London Hospital.
As Governance Lead the post holder will have a key part to play in the implementation of the site’s Safe and Compassionate Quality Improvement plan and activities and in developing a proactive, open learning and improvement culture, in order to reflect Bart’s Health ambition to be a leader in safety and health care excellence.
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
This advert closes on Thursday 26 Nov 2026