QUALITY & ENVIRONMENTAL MANAGER

Gerflor; Macclesfield; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

26 days annual leave plus bank holidays

Employee Assistance Programme

Contributory Pension

Discounted Gym Membership

Free parking on all sites

Contributory Pension

Occupational Health Services

Free parking on all sites

Job summary

A flooring solutions company based in Macclesfield is seeking a Quality & Environmental Manager to manage their Quality and Environmental Management Systems. This permanent, full-time role involves ensuring compliance with ISO 9001 and ISO 14001, conducting audits, and leading sustainability initiatives. Strong experience in environmental strategies and quality management is required, along with relevant qualifications. The position offers competitive benefits including annual leave and a contributory pension.

Qualifications

• Experience implementing environmental strategies aligned with market requirements.
• Strong interpersonal skills with the ability to influence others.
• Personal credibility and capability to gain respect from all levels.
• Excellent attention to detail with analytical follow-through on improvements.
• Strong interpersonal skills to influence and motivate at all levels.
• Structured problem-solving approach to drive continuous improvement.
• Full UK driving licence is required.

Responsibilities

• Maintain and develop QMS/EMS systems with ISO certification.
• Conduct internal and external audits monthly and annually.
• Set and monitor KPIs to improve customer satisfaction.
• Set and monitor KPIs to improve customer satisfaction.
• Deliver quality and environmental training programmes.
• Lead sustainability initiatives including waste and carbon reduction.

Skills

Knowledge of ISO 9001

Knowledge of ISO 14001

Strong auditing skills

Attention to detail

Interpersonal skills

Problem-solving skills

Driving licence

Education

Relevant qualifications in Quality and Environmental Management

Job description

Gradus Ltd (a Gerflor company) are manufacturers of flooring accessories, entrance matting, wall protection and specialist LED lighting systems. Our attention to detail, forward thinking and passion for improvement has led to our success in the UK and International markets.

We have customers ranging from designers & architects to contractors and building owners, spanning all market sectors including Commercial Office, Education, Healthcare, Residential, Retail, Leisure & Hospitality.

Due to our ongoing success, we now have a vacancy for a QUALITY & ENVIRONMENTAL MANAGER based at Springbank site, Macclesfield SK11 0TA. Job Type: Permanent – (Full‑time 38.5 hours per week).

This key role will ensure our Quality and Environmental Management Systems (QMS/EMS) are managed, monitored, developed and maintained to the highest standards across the business. You will play a central part in fostering a culture of continuous improvement, supporting our sustainability objectives and helping achieve the highest level of customer satisfaction. The position will also coordinate future strategic initiatives relating to sustainability and carbon reduction.

Main Areas of Responsibility

• Maintain and continually develop the documented QMS/EMS systems, ensuring certification to ISO 9001 and ISO 14001 is upheld across all four Cheshire sites.
• Ensure compliance with current legislation and best practice, raising any changes with the relevant Director.
• Conduct monthly and annual internal and external audits.
• Set and monitor KPIs to enhance customer satisfaction.
• Ensure consistency of quality and environmental standards across all business functions.
• Deliver relevant quality and environmental training programmes.
• Provide timely responses to customer information requests.
• Attend and/or chair monthly review meetings to drive continuous improvement.
• Manage the customer complaints system, ensuring departments investigate issues promptly.
• Lead project activity aimed at improving business performance, including waste reduction, carbon reduction, recycling initiatives and customer claims.
• Oversee performance management of the QMS/EMS and provide regular reporting to Senior Management.

Requirements

• Experience implementing environmental strategies aligned to current and future market requirements, including sustainability, carbon reduction and circular economy initiatives.
• Extensive knowledge of ISO 9001 and ISO 14001 standards.
• Strong auditing skills.
• Excellent attention to detail with an analytical, thorough approach to follow‑through on improvements.
• Strong interpersonal skills, with the ability to influence and motivate at all levels.
• Structured problem‑solving skills.
• Personal credibility and the ability to gain respect from both shop floor and management.
• Relevant qualifications in Quality and Environmental Management (experience‑based applicants will also be considered).
• We can offer further development to complement existing expertise, however this is not an entry‑level role.
• A full UK driving licence.

What We Offer

• 26 days annual leave plus bank holidays (4-5 days saved for Christmas shutdown)
• Option to purchase additional annual leave (up to 5 days) following probation
• Birthday Holiday, following probation
• Employee Benefits Platform provided by VIVUP which includes:
  • Employee Assistance Programme – 24/7 free confidential advice
  • Discounted high street shopping
  • Cycle to work scheme.
  • Discounted Gym Membership
• Group life insurance and death in service
• Contributory Pension
• Occupational Health Services
• Free parking on all sites

Eligibility Criteria

You must have the right to work in the UK and have valid residency status to apply for this role.

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that a diverse workforce strengthens our team and enhances our ability to serve our customers and communities.