Quality Engineering Manager

Mansell Recruitment Group Plc; Dartford; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dedicated Operations Manager to lead their Quality Department. In this pivotal role, you'll ensure that all produced parts meet stringent quality standards and customer expectations. You will implement effective quality management practices, analyze quality concerns, and drive continuous improvement initiatives. This position offers an exciting opportunity to collaborate with various teams, utilize statistical techniques, and promote a culture of quality excellence within a dynamic manufacturing environment. If you have a passion for quality assurance and a proven track record in the field, this role is perfect for you.

Qualifications

• Experience with certified quality management systems (e.g. ISO).
• Proven track record in driving quality improvements in manufacturing.

Responsibilities

• Lead the Quality Department and manage team KPIs.
• Oversee the quality management system and resolve customer complaints.

Skills

Continuous Quality Improvement

Root Cause Analysis

Statistical Process Control

Leadership Skills

Communication Skills

Analytical Skills

Problem-Solving Techniques

Education

Certified Quality Engineer

Tools

Measurement Systems Analysis

8D Problem-Solving

Job description

Operations Manager at Mansell Recruitment Group

The Company

A leading manufacturer looking for an experienced Quality Manager to join the team.

The Role

This is a hands-on role responsible for ensuring the quality of parts produced meets all customer expectations. The position requires prompt and effective action when non-conformances are identified. Additionally, it involves maintaining up-to-date knowledge of quality system requirements and ensuring documented practices align with quality management system standards.

Duties

1. Lead the Quality Department and team.
2. Implement and manage team KPIs.
3. Develop, maintain, and oversee the quality management system.
4. Analyse root causes of internal and external quality concerns.
5. Effectively communicate and reinforce the organisation’s commitment to quality improvement.
6. Determine when process stability and capability studies should be conducted on existing processes. Review and analyse results, recommend process changes, and verify their effectiveness.
7. Participate in the development of Failure Mode and Effects Analysis (FMEA).
8. Facilitate and promote the use of appropriate problem-solving techniques for effective root cause analysis and corrective action.
9. Coordinate with Sales, Purchasing, Engineering, Production, and Packing teams to resolve customer complaints and concerns.
10. Apply statistical techniques where appropriate.
11. Conduct Measurement System Analysis using suitable tools.

The Candidate

1. Experience working within a certified quality management system (e.g. ISO).
2. Strong understanding of manufacturing processes.
3. Proven track record of driving continuous quality improvement in a manufacturing environment.
4. Experience working with OEM suppliers.
5. Customer quality assurance experience.
6. Experience leading and managing a Quality Department.
7. Proficiency in 8D problem-solving disciplines.
8. Knowledge of Measurement Systems Analysis and Statistical Process Control.
9. Strong communication, analytical, and leadership skills.
10. Experience in the electronics industry.
11. Technical knowledge of Surface Mount assembly processes.
12. Certified Quality Engineer qualification.
13. Hand soldering inspection knowledge.
14. PCB knowledge (desirable).
15. IPC knowledge, preferably IPC Class 3.

The Package

The salary offered for this position is very competitive and will be discussed on the call.

We operate & advertise as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Engineering and Manufacturing

Industries

Appliances, Electrical, and Electronics Manufacturing and Computers and Electronics Manufacturing