Quality Engineer

OSI Systems, Inc; Redhill; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in detection technology is seeking a Quality Assurance Professional to support their Advanced Detection Systems business. This role involves ensuring the highest standards of their RTT X-ray system through proactive engagements with customers, engineering, and production, while maintaining compliance with industry standards. The successful candidate will possess a Quality Auditor certification and a strong background in quality assurance, with skills in communication and a proactive attitude.

Qualifications

• Experience with ISO9001 Quality Management System.
• Mechanics measuring and inspection equipment experience.
• Previous experience in a Quality Assurance role in a low volume high-cost environment.

Responsibilities

• Assist with audits and manage internal audit programme.
• Maintain Quality Management System records.
• Produce Quality Plans to ensure compliance with customer contract requirements.

Skills

Communication Skills

Literacy

Numeracy

Proactive Attitude

Education

Quality Auditor certified

Tools

ERP System (D365)

Job description

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology-or multiple X-ray technologies-to address each customer's unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Role Overview

To support Quality Assurance in our Advance Detection Systems business. The role is an important part of our quality team that ensures world class standards of our RTT X-ray system used in the security screening market, enabling Rapiscan to provide the highest quality, and most reliable, detection devices in the industry.

The role covers all aspects of Quality Assurance with focus on early intervention and involvement to continually improve a proactive quality culture. Quality Assurance and development with Customers, Engineering, Production, Suppliers and Service are key factors within the role. Execute Quality Assurance strategy to ensure product flow consistent with established industry standards, government regulations and customer requirements.

Responsibilities

• Provide general support to the QA department in all quality-related matters.
• Assist with third party surveillance and customer audits, including corrective actions that arise.
• Manage the internal audit programme, perform internal audits and manage corrective actions that arise.
• Maintenance of the Quality Management System, including maintaining inspection and test data across local Quality system records.
• Assist the Quality Director and Quality Manager in resolving customer complaints.
• Produce Quality Plans to ensure compliance with Customer contract requirements from equipment manufacture, through onsite installation, up to and including service life.
• Direct, maintain and improve calibration processes and management of items and tooling requiring calibration.
• Investigate and action quality related issues and failures, including containment, root cause investigation, corrective action and issue elimination.
• Guide the Material Review Board, disposition of rejected parts held in quarantine, including containment actions as required. Assist the Quality Manager with scrap processing.
• Monitor and measure quality data and record KPI's to trend Quality performance, provide analysis to support and lead Quality improvement programmes including quality plans, control plans, action plans, liaising with Manufacturing Engineering to ensure reduction in COPQ and manufacturing downtime.
• Quality representation and input into the Change Control Board (CCB), Engineering Change Orders (ECO) and New Product Introduction (NPI), to fully validate and approve changes, supporting the management and resolution of relevant implementation actions.
• Review and approve Deviations, ensuring relevant engineering design change through the ECO process, monitor and report on deviation root cause, leading actions to reduce.
• Review and approve customer Variation From Baseline (VFB) requirements, monitor and ensure correct application and verification to the customer assigned RTT or Matrix.
• Ensure Quality test processes / procedures and records encompass changes related to released ECOs.
• Produce and provide inputs into quality test processes, procedures, inspection & control plans, records and forms, including Inspection Cribb sheets.
• Liaising with Supplier Quality, review and approve Supplier first article inspection reports including assisting the Quality Manager with the monitoring, review and actions related to incoming inspection requirements.
• Oversee and perform product verification, including Goods Inwards Inspection (either onsite or at supplier premises) and RTT verification (Radiation Survey, Software Check, IVT, Packing Checks), co-ordinating directly with Operations to resolve issues prior to equipment sign off and dispatch.
• Review and approve ECOs requiring Quality approval, Tube Acceptance Reports, OTK Certificate of Conformity, Service export Certificate of Quality and Conformity.
• Lead Customer Factory Acceptance Tests (FAT).

Qualifications

• Quality Auditor certified or time served

Attributes:

• Have a positive proactive attitude to work, self-motivated. Able to work independently and with a team.
• Have good literacy, numeracy, have worked with an ERP system (D365 would be an advantage) and
• Good and effective communication skills at all levels, and ability to influence others.

Experience required in:

• ISO9001 Quality Management System requirements and maintaining a QMS.
• Mechanical measuring and inspection equipment. CMM or FARO arm experience would be an advantage.
• Previous experience working in a Quality Assurance role, ideally in an electromechanical low volume high-cost environment.