Quality Engineer

Kingdom People; Havant; On-site; GBP 32,000 - 45,000; Full time

Job summary

Kingdom People is seeking a motivated Quality Engineer to join a well-established manufacturing environment. You will drive quality improvements, support customers and suppliers, and ensure products and processes meet high standards. The role requires handling customer complaints and investigations, audits, and updating documentation.

Qualifications

• Experience in a manufacturing quality environment.
• Experience handling customer complaints and investigations.
• Understanding of ISO 9001 and quality management systems (QMS).

Responsibilities

• Manage customer quality concerns, complaints, investigations and corrective actions.
• Support internal and external audits and maintain QMS requirements.
• Work closely with suppliers to improve quality performance and resolve supplier-related issues.
• Update quality documentation including Control Plans, PFMEAs, SOPs and inspection standards.

Skills

Quality engineering

Customer complaints handling

Non-conformance investigations

ISO 9001 knowledge

Education

HNC/HND in Engineering, Quality, Manufacturing or related

Job description

We are seeking a motivated and detail-oriented Quality Engineer to join a well-established manufacturing environment. This is an excellent opportunity for an experienced quality professional to play a key role in driving quality improvements, supporting customers and suppliers, and ensuring products and processes meet the highest standards.

Key Responsibilities

• Managing customer quality concerns, complaints, investigations, and corrective actions.
• Supporting internal and external audits and maintaining quality management system requirements.
• Working closely with suppliers to improve quality performance and resolve supplier-related issues.
• Updating quality documentation including Control Plans, PFMEAs, SOPs, and inspection standards.

About You

To be successful in this role, you will have:

• Previous experience within a Quality Engineering or Quality Assurance role in manufacturing.
• Experience handling customer complaints and non-conformance investigations.Understanding of ISO 9001 and quality management systems.
• HNC/HND qualification in Engineering, Quality, Manufacturing or a related discipline, or equivalent experience