Quality Engineer

Flex; Appleby-in-Westmorland; Hybrid; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Merit-based annual pay review

Enhanced annual leave

Employee recognition & long service

Referral bonus

Volunteer days

Group Life Insurance & 24/7 virtual GP

Sick pay scheme

Cycle to Work scheme

Enhanced maternity/paternity leave

Job summary

Flex intends to spin off its Cloud and Power Infrastructure segment into SpinCo, focusing on critical digital infrastructure for AI data centers. The Quality Engineer role at Kendal, UK, will manage non-conformances and support multiple product lines while ensuring compliance with customer requirements.

Reporting to the Quality Lead, the engineer will lead root cause investigations, support MRB meetings, and drive continuous improvement in product quality and production efficiency.

Qualifications

• Degree or equivalent qualification in Engineering, Quality, Manufacturing, or a related technical field.
• 2+ years in a Quality Engineer role within a manufacturing or engineering environment.
• Proven experience managing non-conformances and conducting root cause analysis.
• Working knowledge of ISO 9001 and quality methodologies such as 5 Whys, 8D, and FMEA.
• Ability to interpret engineering drawings, specifications, and technical documentation.
• Strong analytical and problem-solving skills with experience using quality systems and reporting tools.
• Excellent communication skills and the confidence to collaborate with production teams, customers, and stakeholders at all levels.
• Internal Auditor qualification and experience supporting customer or supplier audits would be an advantage.

Responsibilities

• Manage internal and external non-conformances, ensuring timely containment, investigation, and corrective actions.
• Lead root cause investigations using structured problem-solving methodologies such as 5 Whys, 8D, and Ishikawa.
• Act as the primary quality support for production teams, providing guidance and driving a right-first-time culture.
• Conduct daily Material Review Board (MRB) meetings to support decisions regarding concessions, rework, and scrap.
• Analyze quality performance data, identify trends, monitor KPIs, and communicate risks and improvement opportunities.
• Partner with customers and internal stakeholders to address quality concerns, provide updates, and support corrective action reporting.
• Support internal, supplier, and customer audits while ensuring compliance with quality processes and customer requirements.
• Drive continuous improvement initiatives that enhance product quality, operational performance, and customer satisfaction

Skills

Analytical thinking

Problem solving

Communication skills

Education

Degree or equivalent in Engineering, Quality, Manufacturing, or related

Tools

Quality systems

Reporting tools

ISO 9001 knowledge

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Summary

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Quality Engineer located in Kendal,UK.

Reporting to the Quality Lead (BAR), the Quality Engineer is primarily responsible for the day-to-day management of quality issues within the IBAR product range at the K1 Kendal site whilst also providing support to other product lines, at other UK sites as required. This role is primarily focused on the effective control, investigation, and resolution of non-conformances, ensuring minimal disruption to production while maintaining compliance to customer and internal requirements.

What a typical day looks like:

• Manage internal and external non-conformances, ensuring timely containment, investigation, and corrective actions.
• Lead root cause investigations using structured problem-solving methodologies such as 5 Whys, 8D, and Ishikawa.
• Act as the primary quality support for production teams, providing guidance and driving a right-first-time culture.
• Conduct daily Material Review Board (MRB) meetings to support decisions regarding concessions, rework, and scrap.
• Analyze quality performance data, identify trends, monitor KPIs, and communicate risks and improvement opportunities.
• Partner with customers and internal stakeholders to address quality concerns, provide updates, and support corrective action reporting.
• Support internal, supplier, and customer audits while ensuring compliance with quality processes and customer requirements.
• Drive continuous improvement initiatives that enhance product quality, operational performance, and customer satisfaction

The experience we’re looking to add to our team:

• Degree or equivalent qualification in Engineering, Quality, Manufacturing, or a related technical field.
• At least 2+ years of experience in a Quality Engineer role within a manufacturing or engineering environment.
• Proven experience managing non-conformances and conducting root cause analysis.
• Working knowledge of ISO 9001 and quality methodologies such as 5 Whys, 8D, and FMEA.
• Ability to interpret engineering drawings, specifications, and technical documentation.
• Strong analytical and problem-solving skills with experience using quality systems and reporting tools.
• Excellent communication skills and the confidence to collaborate with production teams, customers, and stakeholders at all levels.
• Internal Auditor qualification and experience supporting customer or supplier audits would be an advantage.

What you’ll receive for the great work you provide:

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;

• Opportunities to learn new skills in a fast-paced industry;

• A competitive salary and benefits package that includes:

  • A merit-based annual pay review
  • Enhanced annual leave
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave

• Flexible/HybridWork based on your Job Function;

• Travel opportunities (role dependent);

• Support in your well-being by access to:

  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders

• Access to various discount programs (including food, activities, gym memberships etc.)

BB97

Job Category

Quality

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).