Quality & Development Lead – Education & Care

Keys Group; Aylesbury; On-site; GBP 45,000 - 60,000; Full time

Job summary

Keys Group is seeking an experienced Quality and Development Manager to lead the delivery of high-quality care and education services across its cross-regional residential homes and school. You will drive continuous improvement, monitor services, and ensure compliance with regulatory and contractual standards.

You will coach managers, lead investigations and audits, deliver training, and develop action plans while engaging stakeholders to achieve service excellence across the UK.

Qualifications

• Monitor and audit services to drive quality improvement and positive outcomes for children and young people.
• Ensure compliance with regulatory, statutory and company requirements through QA processes and audits.
• Support managers and the Head Teacher to develop and monitor action plans arising from audits and inspections.
• Provide expert guidance on regulatory developments to keep services compliant and effective.
• Identify, escalate and resolve quality, compliance and practice issues with corrective actions.
• Lead investigations, analyse data, monitor outcomes and produce reports for decision-making.

Responsibilities

• Deliver training, coaching and development activities to promote best practice and therapeutic approaches.
• Develop partnerships, champion co-production, and collaborate with stakeholders to achieve service excellence.
• Travel across the UK as required to support across sites and multi-site governance.
• Maintain high standards of reporting and governance to support continuous improvement.

Skills

Leadership

Quality assurance

Auditing

Stakeholder engagement

Report writing

Regulatory knowledge

Strategic influence

Communication

Education

Level 3 qualification in Health/Social Care/Education

Job description

Keys Group is seeking an experienced Quality and Development Manager to lead the delivery of high-quality care and education services across its cross-regional residential homes and school. You will drive continuous improvement, monitor services, and ensure compliance with regulatory and contractual standards.

You will coach managers, lead investigations and audits, deliver training, and develop action plans while engaging stakeholders to achieve service excellence across the UK.