Quality Coordinator

University of Sunderland; Sunderland; On-site; GBP 29,000 - 37,000; Full time

Benefits offered by this job

44 days holiday

Staff networks

Lifestyle benefits

Health & wellbeing support

Learning & development

Job summary

The University of Sunderland is seeking a Quality Coordinator to join Academic Registry & Governance. You will coordinate quality assurance activities, collaborate with colleagues, faculties, and external partners, and contribute to continuous improvement across the University.

This is a fixed-term role for 18 months, with potential for secondments subject to manager approval. You will thrive in a stakeholder-facing role, delivering accurate, timely information and supporting high-quality

Qualifications

• Organised and proactive professional who builds relationships.
• Able to manage competing priorities and communicate complex information clearly.
• Team player who works collaboratively with a wide range of stakeholders.

Responsibilities

• Coordinate a wide range of quality assurance activities to support academic provision.
• Contribute to continuous improvement initiatives and help shape processes in Academic Registry & Governance.
• Support colleagues and drive improvements by partnering with faculties and external partners.

Job description

Join a team that plays a vital role in maintaining and enhancing academic quality across the University. As Quality Coordinator, you'll work at the heart of Academic Registry & Governance, collaborating with colleagues, faculties and external partners to support high-quality academic provision and positive student outcomes. This is an exciting opportunity to coordinate a wide range of quality assurance activities, contribute to continuous improvement initiatives, and help shape processes that support the University's academic ambitions. You'll have the chance to build strong professional networks, influence positive change, and make a meaningful impact across a diverse and dynamic institution. Please note, this is a fixed term role for 18 months, which would make an excellent opportunity for a secondment. Please check with your Line Manager whether your service is able to support secondments. Is this you? You're an organised and proactive professional who enjoys building relationships, solving problems and delivering excellent service. You have the confidence to manage competing priorities, communicate complex information clearly, and work collaboratively with a wide range of stakeholders. You'll be someone who takes pride in accuracy and attention to detail, enjoys improving processes, and is motivated by helping others succeed. Whether coordinating projects, supporting colleagues, or driving continuous improvement, you bring a positive, customer-focused approach and thrive in an environment where teamwork, innovation and professionalism are valued.
The University of Sunderland offers life-changing opportunities for more than 27,500 students across our campuses in Sunderland, London and Hong Kong, as well as through global partnerships in 19 countries. We're an inclusive, ambitious and forward-looking University in a vibrant city that's constantly evolving. We're also entering an exciting new phase with a refreshed vision and strategic ambitions shaped around the changing higher education landscape.
At the University of Sunderland, we're more than a place of learning, we're a welcoming community that values inclusivity, collaboration, and well-being. We don't just offer jobs, we offer careers that come with support, flexibility, and plenty of perks:

• Up to 44 days' holiday - that's 31 days' annual leave, 5 festive closure days and 8 Bank Holidays!
• Award-winning staff networks that celebrate who you are.
• Lifestyle benefits, with savings on shopping, tech, bikes, and even cars.
• Health and well-being support, from private medical cover to gym discounts.
• Learning and development that helps you achieve your goals.