Quality Coordinator

White Label Recruitment Ltd; Elland; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

27 days holiday

Annual bonus up to 5%

Job summary

White Label Recruitment Ltd is recruiting a Quality & Compliance Coordinator for a West Yorkshire manufacturing business. The role offers a 50/50 mix of office-based and hands-on work on the shop floor.

You will manage customer complaints and non-conformances, support root-cause investigations and corrective actions, perform inspections, and assist with ISO 9001 compliance and quality documentation. Salary range £28,000-£32,000 with up to 5% bonus.

Qualifications

• Experience in manufacturing quality control and compliance
• Knowledge of non-conformances and root-cause analysis
• Experience with a Quality Management System (QMS)
• Good IT and basic Excel skills
• Strong communication and problem-solving on the shop floor

Responsibilities

• Managing customer complaints and internal non-conformances
• Supporting root cause investigations and corrective actions
• Carrying out product and process inspections
• Supporting internal audits and ISO 9001 compliance
• Maintaining quality records and documentation
• Monitoring quality data and trends
• Working with production and other departments to resolve issues
• Identifying opportunities for continuous improvement

Skills

Quality experience

Root cause analysis

Quality metrics

Problem solving

Communication

Tools

SAP

CRM

Job description

Quality & Compliance Coordinator

West Yorkshire

£28,000 - £32,000 + up to 5% bonus

I'm recruiting for a Quality Coordinator to join an established manufacturing business in West Yorkshire.

This is a varied role combining customer complaints, non-conformances, inspections, quality systems and continuous improvement. It would suit a Quality Inspector, Quality Technician or junior Quality Engineer looking to broaden their experience.

The role is roughly 50% office-based and 50% hands-on within the manufacturing environment.

The role

You’ll be responsible for:

• Managing customer complaints and internal non-conformances


• Supporting root cause investigations and corrective actions


• Carrying out product and process inspections


• Supporting internal audits and ISO 9001 compliance


• Maintaining quality records and documentation


• Monitoring quality data and trends


• Working with production and other departments to resolve issues


• Identifying opportunities for continuous improvement

What I'm looking for

Ideally, you’ll have:

• Quality experience within manufacturing or engineering


• Knowledge of non-conformances and root cause analysis


• Experience working with a Quality Management System


• Good IT and basic Excel skills


• Strong communication and problem-solving skills


• Confidence working with and challenging people on the shop floor

Experience with SAP, CRM systems, internal auditing or ISO 9001 would be useful, but training can be provided.

What’s on offer

• £28,000 - £32,000 salary


• Up to 5% annual company bonus


• 27 days holiday plus bank holidays

This is a strong opportunity for someone looking to move beyond a mainly inspection-based role and build broader experience across quality systems, investigations, complaints and continuous improvement