Quality Controller / Valeter

Van Mossel Automotive Group UK Ltd; Poole; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Car Benefit Scheme

Vehicle Purchase Discount

Company Discounts

Retail & Lifestyle Discounts

30 Days' Holiday

Career Development & Training

Healthcare Benefits

Pension

Life Assurance

Cycle to Work Scheme

Refer a Friend Scheme

Social Events

Job summary

Van Mossel Automotive Group UK Ltd is looking for a Quality Controller / Valeter to join our team at Van Mossel Accident Repair Centre. You will perform final vehicle quality inspections, carry out road tests when needed, and ensure vehicles are prepared to a high standard for handover.

You will work closely with workshop, reception and other teams to maintain efficiency, keeping thorough records and following safety procedures.

Qualifications

• Strong attention to detail and commitment to quality.
• Previous experience in a vehicle valeting, workshop, Bodyshop, or automotive environment.
• Knowledge of vehicle repair processes and manufacturer standards.
• Ability to identify vehicle damage, defects, and quality issues.
• Organised with good administration and record-keeping skills.
• Able to follow processes and procedures accurately.
• Self-motivated with the ability to work independently and as part of a team.
• Professional, reliable, and customer-focused.
• Strong communication skills.
• Full UK driving licence required.

Responsibilities

• Carrying out final quality inspections on repaired vehicles to ensure work has been completed to manufacturer and company standards.
• Conducting road tests where required to verify vehicle performance and repair quality.
• Identifying defects, incomplete repairs, or quality concerns before vehicles are released to customers.
• Preparing vehicles to a high presentation standard, including full interior and exterior valeting.
• Safely moving vehicles around the workshop and supporting the smooth flow of work through the Accident Repair Centre.
• Completing vehicle check‑in and check‑out procedures, including accurate documentation and condition photographs.
• Assisting with vehicle collections, deliveries, and customer handovers when required.
• Working closely with workshop, reception, and Accident Repair Centre teams to maintain efficiency and customer satisfaction.
• Maintaining accurate records for courtesy vehicles, including condition checks and cleaning schedules.
• Following health and safety procedures and reporting any hazards, defects, or equipment issues.
• Treating customer vehicles with care and maintaining high standards of professionalism at all times.

Skills

Attention to detail

Valeting experience

Training in vehicle repair processes

Admin and record-keeping

Independent and team worker

Professional and customer-focused

Full UK driving licence

Job description

We have an opportunity for a Quality Controller / Valeter to join our team atVan Mossel Accident Repair .

As a Quality Controller / Valeter, you will play a key role in ensuring every vehicle leaves our Accident Repair Centre to the highest standard. You will help deliver an exceptional customer experience by carrying out final quality inspections, identifying any outstanding defects, and preparing vehicles for customer handover. Working closely with the Workshop Manager, Workshop Controller, Reception team, and technicians, you will support the smooth progression of vehicles through the repair process. This role requires excellent attention to detail, a commitment to quality and safety, and a proactive approach to maintaining high standards of vehicle presentation and customer satisfaction.

Your responsibilities will include:

• Carrying out final quality inspections on repaired vehicles to ensure work has been completed to manufacturer and company standards.

• Conducting road tests where required to verify vehicle performance and repair quality.

• Identifying defects, incomplete repairs, or quality concerns before vehicles are released to customers.

• Preparing vehicles to a high presentation standard, including full interior and exterior valeting.

• Safely moving vehicles around the workshop and supporting the smooth flow of work through the Accident Repair Centre.

• Completing vehicle check‑in and check‑out procedures, including accurate documentation and condition photographs.

• Assisting with vehicle collections, deliveries, and customer handovers when required.

• Working closely with workshop, reception, and Accident Repair Centre teams to maintain efficiency and customer satisfaction.

• Maintaining accurate records for courtesy vehicles, including condition checks and cleaning schedules.

• Following health and safety procedures and reporting any hazards, defects, or equipment issues.

• Treating customer vehicles with care and maintaining high standards of professionalism at all times.

What you will need to be a Job Title at Location Brand

• Strong attention to detail and commitment to quality.

• Previous experience in a vehicle valeting, workshop, Bodyshop, or automotive environment.

• Knowledge of vehicle repair processes and manufacturer standards.

• Ability to identify vehicle damage, defects, and quality issues.

• Organised with good administration and record‑keeping skills.

• Able to follow processes and procedures accurately.

• Self‑motivated with the ability to work independently and as part of a team.

• Professional, reliable, and customer‑focused.

• Strong communication skills.

• Full UK driving licence required.

Hours of work will be: 45 hours per week. Monday to Friday: 7:30am - 5:00pm

What you will get in return:

A competitive salary of £36,270 per annum +Bonus (OTE £40,000)

As well as your salary, you'll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

30 Days' Holiday (including bank holidays)

Career Development & Training - Industry‑leading brand training and ongoing support through our in‑house learning management system.

Healthcare Benefits - including an Employee Assistance Programme, mental health support, GP consultations, and optical costs.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events have been go‑karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family‑owned business that has gained global recognition over a 78‑year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it's our people who set us apart and drive our company forward as we continue to grow.

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.