Quality Control Analyst

Global Payments; Leicester; Presencial; GBP 42 000 - 62 000; Tempo integral

Resumo da oferta

Global Payments in Leicester is seeking a Quality Control Analyst to join the CDD team, owning reviews of customer identification documents and risk assessments.

You will design QC tests, report findings to senior management, and help train the CDD team. A minimum of 3 years’ QC or audit experience with CDD regulatory knowledge and strong analytical skills are essential; leadership experience and AML tool familiarity are a plus.

Qualificações

• 3+ years in quality control or audit with a focus on customer due diligence.
• Solid understanding of legal/regulatory requirements related to CDD.
• Experience leading teams in fast-paced environments.

Responsabilidades

• Review customer identification documents and risk assessments for accuracy and completeness.
• Identify discrepancies and recommend corrective actions to improve CDD files.
• Design and execute control testing of automated CDD workflows and reporting outputs.
• Develop training materials and provide guidance on QC standards to the CDD team.
• Prepare detailed QC reports for senior management and regulatory bodies.

Conhecimentos

Quality control

Auditing

CDD

Regulatory compliance

Collaboration

Formação académica

Diploma in AML

CAMs certification

Ferramentas

Orbis

Actimize

Salesforce

Descrição da oferta de emprego

Ready to take your career global?Make your mark at one of the biggest names in payments. We're looking for a highly motivated, detail-oriented Quality Control Analyst to join our CDD team and help shape the future of global commerce.What you’ll ownContinuous Improvement:Conduct comprehensive reviews of customer identification documents including but not limited to beneficial ownership identification, source of wealth and overall risk assessments to ensure accuracy and completeness of files.Identify and report on discrepancies, errors or inconsistencies within the CDD files and recommend corrective actions.Contribute to the continuous improvement of CDD processes by recommending enhancements and supporting the implementation of new procedures and/or processes.Controls Testing and Validation:Design and execute control testing to evaluate whether systems and controls and processes are functioning as intended.Assess the effectiveness of automated CDD workflows, decisioning and outputs in line with regulatory and internal expectations.Identify control gaps, weaknesses, or failures and clearly articulate associated risks.Training and Development:Participate in the design and creation of training packs to help drive consistency, ensure effective system utilisation, and promote a customer-centred approach across the CDD Teams.Provide training and guidance to the CDD team on QC standards, common issues and best practices.Reporting and Documentation:Prepare detailed QC reports and summaries for senior management and regulatory bodies.Maintain accurate and up-to-date records of QC activities, findings and resolutions.Assist in the development and maintenance of QC-related documentation and training materials.Relationship Management:Develop and maintain an open and positive relationship with internal and external stakeholders, as necessary.What you’ll bringMinimum of 3 years’ experience in a quality control or audit role with a strong focus on customer due diligenceA demonstrable understanding of legal/regulatory requirements pertaining to CDDProven experience in managing and leading teams in a fast-paced environmentA strategic thinker with the ability to identify, mitigate and communicate risks and issues that could impact the organisation and the customer experienceAbility to build a positive culture of continuous improvement and learning, encouraging professional development opportunities and knowledge sharing initiativesAbility to maintain strong relationships with stakeholders at all levels of the organisation, ensuring effective communication and alignmentHighly analytical and strong problem-solving skills, with the ability to interpret complex data and make informed decisionsIt’s a bonus if you haveExperience in merchant acquiringRelevant professional qualifications e.g. Diploma in AML or Financial Crime, CAMs certificationExperience using tools such as Orbis, Actimize, SalesforceAbout the teamOur inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.What makes a Globalpayer?Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.#LI-AP1