CDD Operations Analyst

Global Payments; Leicester; Hybrid; GBP 38,000 - 54,000; Full time

Job summary

Global Payments is seeking a CDD Operations Analyst to join the Enterprise EMEA team in a hybrid role. You will conduct CDD/EDD reviews for new enterprise relationships, assess ownership structures and source of wealth, and perform ongoing monitoring in line with regulatory standards.

You’ll collect and verify information from diverse sources, produce comprehensive risk assessments, and communicate findings to stakeholders while ensuring auditability and process improvements in a fast-paced

Qualifications

• Minimum 3 years’ experience in CDD/KYC/AML within financial services or regulated sector.
• Hybrid work model with 3 days in the office per week.
• Strong ability to conduct screening for PEPs, sanctions and adverse media.

Responsibilities

• Perform CDD/EDD reviews for new enterprise relationships and document ownership structures, UBOs, and source of wealth/funds.
• Collect, verify, and analyze information from internal/external sources; prepare summaries of findings and risk.
• Conduct ongoing monitoring and trigger-event reviews; reassess customer information for regulatory alignment.
• Identify risk indicators and escalate to Compliance; maintain audit-ready records of review outcomes.
• Maintain high standards of accuracy and documentation; propose process improvements to controls.

Skills

Analytical skills

Stakeholder management

Attention to detail

Communication

Independent working

Education

ICA/ACAMS (bonus)

Tools

Orbis

Fenergo

Actimize

Salesforce

LexisNexis

Job description

Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for a CDD Operations Analyst to join our ever-evolving Enterprise EMEA team and help shape the future of global commerce.What you’ll ownCDD & EDD Reviews for New Business RelationshipsConduct thorough due diligence reviews for new enterprise customers, including detailed assessments of complex corporate ownership structures, Ultimate Beneficial Owners (UBOs), and source of wealth/source of funds, in accordance with Worldpay Policies and ProceduresCollect, verify, and analyze documentation and information from a variety of internal and external sources, including public registries, company filings, and reputable financial databasesPrepare comprehensive reports summarizing findings, associated risks and recommendationsScreening & Risk AssessmentPerform comprehensive assessments on Politically Exposed Persons (PEPs), potential sanctions matches, and adverse media hits, applying a robust risk-based approach to understand and document associated risk-based approach to understand and document associated risksIdentify emerging concerns, inconsistencies, or potential indicators of financial crime, escalating issues in line with governance frameworks and managing them from identification to resolutionOngoing Monitoring of Customer RelationshipsConduct periodic reviews of existing enterprise customer relationships in accordance with risk-based review cyclesComplete trigger event reviews following changes such as ownership updates, unusual account activity, negative media developments, or revised risk indicatorsReassess customer information and documentation to ensure continued alignment with regulatory and internal standardsIdentify deteriorating risk profiles, discrepancies, or new risks and escalate accordingly to Compliance or senior colleaguesMaintain clear and accurate records of review outcomes to support audit and regulatory scrutinyOperational Quality & Process OwnershipEnsure all reviews are delivered to a consistently high standard, maintaining accuracy, completeness, and clear auditabilityContribute to continuous improvement of the CDD function by recommending enhancements to processes, controls, documentation standards, and workflow efficiencyMaintain strong case management discipline, tracking progress, proactively removing blockers, and ensuring SLAs are met without compromising risk standardsStakeholder & Relationship ManagementCommunicate effectively with internal stakeholders including Business Development, Relationship Managers, Compliance, Audit, and other teams within the control frameworkProvide clear and practical guidance on due diligence requirements, timelines, and risks, tailoring communication to each stakeholder's needsAct as a trusted advisor by using a risk-based mindset to influence decisions and support a smooth, well controlled onboarding processRisk Culture & Industry AwarenessStay up to date with industry developments, emerging risks, regulatory changes, and best practices related to AML, CDD/EDD, sanctions, and financial crime complianceFoster a customer focused culture that balances strong risk management with an innovative, solutions driven approach to achieving regulatory objectives and delivering positive customer experiencesTraining & Knowledge-sharingParticipate in training sessions and workshops – both face-to-face, remotely and using CBT solutions, to continually improve and develop AML, CDD/EDD and Financial Crime knowledgeShare expertise and best practices with colleagues, to support and grow the team and transfer knowledge and skillsWhat you’ll bring3 years+ of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industryAble to work in the office in a hybrid model 3 days per weekProficiency in conducting screening and risk assessments for PEPs, sanctions, and adverse mediaExcellent analytical skills with the ability to identify issues, investigate concerns, and manage cases through to resolutionExceptional communication and stakeholder management capabilities, including experience influencing decision-making in a control focused environmentAttention to detail, sound judgement, and the ability to balance efficiency with high quality outputPro-active and self-motivated mindset, with the ability to work independently as well as in a team - within a fast-paced, deadline-driven environmentIt’s a bonus if you haveWorking towards or committed to obtaining professional qualification(s) (e.g., ICA Certificate in AML, ACAMS)Experience in merchant acquiring, fintech compliance, or correspondent bankingKnowledge of global regulatory frameworks (e.g., FCA, FinCEN, MAS, HKMA, EU AML Directives)Experience with CDD/KYC tools such as Orbis, Fenergo, Actimize, Salesforce, or LexisNexisAbout the teamOur inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.What makes a Globalpayer?Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.#LI-LH1