Quality & Compliance Systems Manager

TCS Consulting; Andover; On-site; GBP 42,000 - 58,000; Full time

Benefits offered by this job

Discretionary bonus

23 days leave

Leave increases

Private health

Death in service

Training programs

Global brand

Job summary

TCS Consulting in Andover, United Kingdom, is seeking an experienced Quality Manager to lead quality assurance and compliance across the business. This is a key leadership role overseeing HR and Health & Safety functions.

You will maintain the Quality Management System, drive audits and CAPA, manage documentation, and act as the main contact for customer and supplier quality issues, while promoting a positive quality culture.

Qualifications

• Experience in Quality Management, Quality Engineering or a similar compliance-focused role.
• Strong understanding of ISO 9001:2015 and quality management systems.
• Experience with audits, corrective actions, root cause analysis and continuous improvement.

Responsibilities

• Maintain and improve the ISO 9001:2015 Quality Management System.
• Plan and lead audit programmes, root cause analysis and CAPA activity.
• Manage compliance activities, company policies and quality documentation.
• Track quality metrics and report QMS performance to senior management.
• Act as the main contact for customer complaints, supplier quality issues and certification bodies.
• Oversee Health & Safety requirements and support compliant HR policies and processes.

Skills

Quality management

Audits

Root cause analysis

Stakeholder influence

Communication skills

Tools

ISO 9001:2015

Job description

Andover, United Kingdom | Posted on 23/06/2026

Working Pattern: Full-time, Monday to Friday

Hours: 8:30am to 5:00pm

Benefits for Quality Manager

• Discretionary end-of-year bonus
• 23 days annual leave plus bank holidays
• Annual leave increases by one additional day per year of service, up to 28 days plus bank holidays
• Private health scheme after 3 years’ service
• Death in service benefit after 3 years’ service
• Ongoing product and technical training
• Opportunity to work with a globally respected engineering brand

Introduction for Quality Manager

TCS Consulting is supporting a globally respected engineering and manufacturing business in the search for an experienced and proactive Quality Manager. This is a key leadership role responsible for leading quality assurance and compliance activities, while also overseeing HR and Health & Safety functions. The successful candidate will maintain management systems, ensure regulatory compliance, drive continuous improvement and support a positive quality culture across the organisation.

Responsibilities for Quality Manager

As Quality Manager, you will take ownership of the Quality Management System, compliance activities, audit programmes and continuous improvement initiatives. You will also act as a key point of contact for quality issues, customer complaints, supplier concerns and third-party certification bodies, while supporting HR and Health & Safety compliance across the business.

• Maintain and improve the ISO 9001:2015 Quality Management System
• Plan and lead audit programmes, root cause analysis and CAPA activity
• Manage compliance activities, company policies and quality documentation
• Track quality metrics and report QMS performance to senior management
• Act as the main contact for customer complaints, supplier quality issues and certification bodies
• Oversee Health & Safety requirements and support compliant HR policies and processes

Requirements for Quality Manager

The ideal candidate will have experience in Quality Management or Quality Engineering, with a strong understanding of customer expectations, compliance requirements and quality systems. You should be confident influencing stakeholders, building relationships across departments and promoting a culture where quality is everyone’s responsibility.

• Experience in Quality Management, Quality Engineering or a similar compliance-focused role
• Strong understanding of ISO 9001:2015 and quality management systems
• Experience with audits, corrective actions, root cause analysis and continuous improvement
• Strong communication skills with the ability to influence stakeholders at all levels
• Analytical, organised and process-focused approach to problem-solving
• Ability to create clear reports, procedures and processes
• Full UK driving licence with willingness to travel occasionally
• ISO 17025:2017 awareness, auditor training or Health & Safety experience would be beneficial