Quality & Compliance Officer (R)

Sefton Redeployment; Sefton; On-site; GBP 40,000 - 55,000; Full time

Job summary

Sefton Council is seeking a Quality and Compliance Officer to support safe services within adult social care, conducting on-site and virtual audits against quality frameworks and driving continuous improvement. You will attend safeguarding strategy meetings, handle complaints, analyse data, write reports, and monitor KPIs, building strong relations with providers, regulators and internal partners.

The role has responsibility for 300+ commissioned providers across Sefton and requires proactive

Responsibilities

• On-site and virtual audits against quality frameworks to ensure safe services.
• Attend safeguarding strategy meetings, handle complaints, analyse data, write reports, and monitor KPIs.

Job description

The quality and compliance officer is a challenging and rewarding role. Within the post officers work with commissioned providers to maintain safe services within a continuous improvement approach within the adult social care provision.

The role includes undertaking onsite and virtual audits in line with the council's quality and compliance frameworks to ensure best outcomes for users, and best value for the council.

The role will incorporate attending relevant meetings including safeguarding strategy meetings, complaints, data analysis, report writing, through monitoring and evaluating key performance indicators. This will be enabled through building of relationships with external partners, such as providers, regulators CQC etc. and collaborating with internal partners, managing, and escalating risk whilst developing the market to meet the on-going challenges within adult social care.

The quality and compliance team are part of an integrated approach and is a key relationship holder for 300+ adult social care commissioned providers across Sefton with an important level of responsibility and accountability.

Closing Date - Sunday 6th September

Provisional Interview Date - Tuesday 22nd September

Please note we reserve the right to close this vacancy early if we receive a high volume of applicants

Equal Opportunities

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

GUARANTEED INTERVIEW SCHEME

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Consider registering for Sefton@work

If you're an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!