Quality & Compliance Manager

MorePeople; Wollaton; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Car allowance

Bonus scheme

Pension scheme

Family healthcare

Private healthcare

Salary sacrifice

Job summary

MorePeople seeks a Senior Quality & Compliance Manager to own quality, food safety, compliance, and product management across a fast-paced fresh produce operation. You will lead and develop teams, shape the quality strategy, and drive governance and audits with customer and third-party partners.

You will oversee BRCGS and organic certification, manage risk, and ensure products meet customer expectations and regulatory standards. A strategic, outcomes-focused leader is required.

Qualifications

• Significant leadership experience within a Technical, Quality, or Compliance function within the food or fresh produce sector.
• Strong understanding of food safety legislation, retailer requirements, and industry best practice.
• Proven experience managing BRCGS audits and maintaining certification standards.
• Excellent knowledge of HACCP, TACCP, traceability, allergen management, hygiene, and risk management systems.
• Experience leading customer audits, third-party audits, and certification audits.
• A track record of delivering continuous improvement projects and driving operational excellence.
• Strong leadership skills with experience coaching, developing, and motivating high-performing teams.
• The ability to analyse quality data and performance trends to drive informed business decisions.
• Excellent communication and stakeholder management skills.
• A proactive, strategic mindset with a focus on continuous improvement and customer satisfaction.
• Experience working within a fast-paced food manufacturing, packing, or fresh produce environment.

Responsibilities

• Leading, developing, and coaching Quality and Product Management teams to drive engagement, accountability, and high performance
• Creating a culture of ownership, continuous improvement, and customer focus throughout the operation
• Developing and delivering the site's Quality and Compliance Strategy, aligned with wider business objectives
• Providing strategic leadership for food safety, quality standards, compliance performance, and customer satisfaction
• Ensuring quality management systems remain effective, efficient, and aligned with customer, legal, and certification requirements
• Maintaining oversight of HACCP, TACCP, traceability, pest control, hygiene, and wider food safety management systems
• Identifying, assessing, and mitigating technical and compliance risks across the business
• Leading governance activities and ensuring corrective and preventative actions are effectively deliveredMaintaining industry-leading audit standards and supporting the successful delivery of customer and third-party audits
• Driving and maintaining BRCGS certification standards and organic certification compliance
• Leading the investigation and resolution of significant customer complaints, quality concerns, and compliance issues
• Developing and monitoring quality KPI's, trends, and business performance measures
• Driving continuous improvement initiatives that enhance product consistency, customer satisfaction, operational efficiency, and waste reduction
• Providing leadership and strategic oversight to Product Management functions, ensuring specifications and customer requirements are consistently achieved
• Using data and performance insight to support decision-making and identify areas for improvement
• Building strong relationships with internal stakeholders, customers, auditors, and certification bodies
• Championing the highest standards of food safety, health and safety, sustainability, and environmental responsibility across site

Skills

Leadership experience

Quality management

HACCP knowledge

Audits management

Stakeholder management

Data-driven decisions

People management

Strategic mindset

Continuous improvement

Job description

Senior Quality & Compliance Manager
Permanent | Full-time

This is an exciting opportunity for an experienced quality and technical leader to join a forward thinking fresh produce business, taking ownership of quality, food safety, compliance, and product management functions.

Reporting into the senior leadership team, you'll play a pivotal role in shaping quality strategy, driving continuous improvement, and embedding a culture where food safety, compliance, and customer expectations sit at the heart of every decision. You'll lead and develop high-performing teams while ensuring the business consistently delivers against customer, certification, and regulatory requirements.

Working cross-functionally with operations, commercial, and customer-facing teams, you'll provide strategic leadership across quality management systems, risk management, audits, certifications, and product performance, helping to drive operational excellence and customer satisfaction.

What you'll be doing

As a Senior Quality & Compliance Manager, your responsibilities will include:

• Leading, developing, and coaching Quality and Product Management teams to drive engagement, accountability, and high performance
• Creating a culture of ownership, continuous improvement, and customer focus throughout the operation
• Developing and delivering the site's Quality and Compliance Strategy, aligned with wider business objectives
• Providing strategic leadership for food safety, quality standards, compliance performance, and customer satisfaction
• Ensuring quality management systems remain effective, efficient, and aligned with customer, legal, and certification requirements
• Maintaining oversight of HACCP, TACCP, traceability, pest control, hygiene, and wider food safety management systems
• Identifying, assessing, and mitigating technical and compliance risks across the business
• Leading governance activities and ensuring corrective and preventative actions are effectively deliveredMaintaining industry-leading audit standards and supporting the successful delivery of customer and third-party audits
• Driving and maintaining BRCGS certification standards and organic certification compliance
• Leading the investigation and resolution of significant customer complaints, quality concerns, and compliance issues
• Developing and monitoring quality KPI's, trends, and business performance measures
• Driving continuous improvement initiatives that enhance product consistency, customer satisfaction, operational efficiency, and waste reduction
• Providing leadership and strategic oversight to Product Management functions, ensuring specifications and customer requirements are consistently achieved
• Using data and performance insight to support decision-making and identify areas for improvement
• Building strong relationships with internal stakeholders, customers, auditors, and certification bodies
• Championing the highest standards of food safety, health and safety, sustainability, and environmental responsibility across site

What we're looking for

We're looking for a passionate and commercially aware quality leader who can combine strong technical expertise with proven people management skills. You'll be comfortable influencing stakeholders across the business and creating a culture where quality is everyone's responsibility.

Ideally, you'll have:

• Significant leadership experience within a Technical, Quality, or Compliance function within the food or fresh produce sector
• A strong understanding of food safety legislation, retailer requirements, and industry best practice
• Proven experience managing BRCGS audits and maintaining certification standards
• Excellent knowledge of HACCP, TACCP, traceability, allergen management, hygiene, and risk management systems
• Experience leading customer audits, third-party audits, and certification audits
• A track record of delivering continuous improvement projects and driving operational excellence
• Strong leadership skills with experience coaching, developing, and motivating high-performing teams
• The ability to analyse quality data and performance trends to drive informed business decisions
• Excellent communication and stakeholder management skills
• A proactive, strategic mindset with a focus on continuous improvement and customer satisfaction
• Experience working within a fast-paced food manufacturing, packing, or fresh produce environment

What's in it for you?

• Competitive salary of up to £65,000
• Car allowance of £7,200 per annum
• Bonus scheme of up to 20%
• Pension scheme with 8% employee and 8% employer contributions
• family healthcare cover
• Private healthcare
• Salary sacrifice scheme

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