Quality and Compliance Manager

MorePeople; Spalding; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme up to 20%

Pension scheme 8% employee + 8% -em pl

Family healthcare cover

Salary sacrifice scheme

Job summary

MorePeople seeks a Senior Quality & Compliance Manager to own quality, food safety, and compliance strategy across a fresh produce operation. You will lead and develop teams, embed a culture of continuous improvement, and ensure adherence to customer, certification, and regulatory requirements.

The role involves governance over HACCP/TACCP, audits, and certification programs, plus driving performance metrics and cross-functional collaboration to deliver operational excellence.

Qualifications

• Significant leadership experience in Technical, Quality or Compliance within food/fresh produce.
• Strong knowledge of food safety legislation, retailer requirements, and best practice.
• Proven track record delivering quality improvements and audits.

Responsibilities

• Lead, develop, and coach Quality and Product Management teams to high performance.
• Develop and deliver site Quality and Compliance Strategy aligned with business goals.
• Provide strategic leadership for food safety, quality standards, and customer satisfaction.
• Maintain effective QMS, HACCP, TACCP, traceability, and hygiene programs.
• Oversee audits, certifications, and corrective/preventive actions.
• Lead governance, risk management, and incident investigations.
• Drive continuous improvement to product quality, efficiency, and waste reduction.
• Collaborate with operations, commercial, and customers to meet requirements.

Skills

Leadership

Quality management

Food safety

HACCP/TACCP

Audits

Stakeholder management

Continuous improvement

Product management

Job description

This is an exciting opportunity for an experienced quality and technical leader to join a forward thinking fresh produce business, taking ownership of quality, food safety, compliance, and product management functions.

Reporting into the senior leadership team, you'll play a pivotal role in shaping quality strategy, driving continuous improvement, and embedding a culture where food safety, compliance, and customer expectations sit at the heart of every decision. You'll lead and develop high-performing teams while ensuring the business consistently delivers against customer, certification, and regulatory requirements.

Working cross-functionally with operations, commercial, and customer-facing teams, you'll provide strategic leadership across quality management systems, risk management, audits, certifications, and product performance, helping to drive operational excellence and customer satisfaction.

What you'll be doing

As a Senior Quality & Compliance Manager, your responsibilities will include:

• Leading, developing, and coaching Quality and Product Management teams to drive engagement, accountability, and high performance
• Creating a culture of ownership, continuous improvement, and customer focus throughout the operation
• Developing and delivering the site's Quality and Compliance Strategy, aligned with wider business objectives
• Providing strategic leadership for food safety, quality standards, compliance performance, and customer satisfaction
• Ensuring quality management systems remain effective, efficient, and aligned with customer, legal, and certification requirements
• Maintaining oversight of HACCP, TACCP, traceability, pest control, hygiene, and wider food safety management systems
• Identifying, assessing, and mitigating technical and compliance risks across the business
• Leading governance activities and ensuring corrective and preventative actions are effectively delivered
• Maintaining industry-leading audit standards and supporting the successful delivery of customer and third-party audits
• Driving and maintaining BRCGS certification standards and organic certification compliance
• Leading the investigation and resolution of significant customer complaints, quality concerns, and compliance issues
• Developing and monitoring quality KPI's, trends, and business performance measures
• Driving continuous improvement initiatives that enhance product consistency, customer satisfaction, operational efficiency, and waste reduction
• Providing leadership and strategic oversight to Product Management functions, ensuring specifications and customer requirements are consistently achieved
• Using data and performance insight to support decision-making and identify areas for improvement
• Building strong relationships with internal stakeholders, customers, auditors, and certification bodies
• Championing the highest standards of food safety, health and safety, sustainability, and environmental responsibility across site

What we're looking for

We're looking for a passionate and commercially aware quality leader who can combine strong technical expertise with proven people management skills. You'll be comfortable influencing stakeholders across the business and creating a culture where quality is everyone's responsibility.

Ideally, you'll have:

• Significant leadership experience within a Technical, Quality, or Compliance function within the food or fresh produce sector
• A strong understanding of food safety legislation, retailer requirements, and industry best practice
• Proven experience managing BRCGS audits and maintaining certification standards
• Excellent knowledge of HACCP, TACCP, traceability, allergen management, hygiene, and risk management systems
• Experience leading customer audits, third-party audits, and certification audits
• A track record of delivering continuous improvement projects and driving operational excellence
• Strong leadership skills with experience coaching, developing, and motivating high-performing teams
• The ability to analyse quality data and performance trends to drive informed business decisions
• Excellent communication and stakeholder management skills
• A proactive, strategic mindset with a focus on continuous improvement and customer satisfaction
• Experience working within a fast-paced food manufacturing, packing, or fresh produce environment

What's in it for you?

• Bonus scheme of up to 20%
• Pension scheme with 8% employee and 8% employer contributions
• Family healthcare cover
• Salary sacrifice scheme

If you'd like to find out more, please contact Oskar at [e-mail] or apply today for a confidential conversation.