Quality & Compliance Manager

The Meath Epilepsy Charity; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A charitable organization in the UK is seeking a Quality & Compliance Manager responsible for ensuring compliance with CQC regulations and monitoring audit outcomes. This role requires strategic thinking and excellent communication skills to implement effective compliance programs. The manager will oversee policy and procedure management, act as the GDPR lead, and ensure all practices adhere to legal standards. Knowledge of regulatory changes is essential to advise leadership effectively.

Qualifications

• Strategic thinker with excellent communication skills.
• Ability to implement and manage effective compliance programmes.
• Knowledge of CQC regulations and GDPR requirements.

Responsibilities

• Ensure compliance with CQC regulations and maintain audit schedules.
• Act as the GDPR lead and develop risk assessments.
• Monitor non-compliance and advise leadership on regulatory changes.

Job description

This is an advisory role, the Quality & Compliance Manager does not undertake operational care delivery, but holds Registered Managers and teams accountable through audits, reporting and continuous monitoring. This position requires a strategic thinker with excellent communication skills with the ability to implement and manage effective compliance programmes.

Key responsibilities:

Governance & Compliance :

• Ensure compliance with CQC regulations, Fundamental standards and relevant legislation.
• Develop and maintain a structured audit schedule across all care domains.
• Monitor audit outcomes, safeguarding, incidents, complaints, and action plans, escalating significant risks as needed.
• Act as the organisation’s GDPR lead, ensuring data protection policies are implemented, regular risk assessments are developed, staff are trained and breaches are appropriately managed and reported.
• Maintain up to date knowledge of regulatory changes and advise leadership and teams accordingly.

Policy & Procedure Management :

• Oversee implementation and use of policy software (e.g. QVS)
• Ensure policies are current, GDPR compliant, accessible and understood by staff.
• Monitor adherence to policies and escalation non-compliance.

Reporting & Quality...