Quality & Compliance Lead - FMCG, CAPA & Audits

Zest Recruitment Group; England; On-site; GBP 28,000 - 40,000; Full time

Job summary

Zest Recruitment Group seeks a Quality Co-ordinator for a Well-established FMCG manufacturer. You will promote a proactive quality culture, lead process monitoring and support CAPA across the site to drive continuous improvement.

You will support internal and external audits (BRCGS, ISO), maintain quality documents, and train the wider quality team. Strong data skills and problem-solving are essential for success.

Qualifications

• Experience working in Quality within an FMCG environment.
• Internal auditing qualification (BRCGS and/or ISO) ideally.
• Experience handling customer complaints end-to-end.
• Understanding of product safety principles and HACCP.
• Experience with quality management systems.
• IOSH knowledge desirable but not essential.
• GCSE English and Maths completed.
• Six Sigma Green Belt beneficial but not essential.

Responsibilities

• Promote a proactive Quality & Safety culture across the site.
• Set up and maintain process monitoring on key products.
• Support root cause investigations and CAPA for non-conformances.
• Apply structured problem-solving techniques (7-Step, 5 Whys).
• Carry out and document internal audits and CAPA.
• Support external audits (e.g. BRCGS, ISO).
• Develop and maintain WIs, SOPs, quality documents and procedures.
• Maintain quality reference samples and calibration systems.
• Manage customer documentation including CoC, CofA and questionnaires.
• Report on quality activities and represent Quality in meetings.
• Provide training and support to the wider quality team.

Skills

IT literacy

Organisational skills

Verbal communication

Written communication

Data analysis

Decision making

Team collaboration

Training & coaching

Attention to detail

Education

GCSE English & Maths

Tools

MS Office

Job description

Zest Recruitment Group seeks a Quality Co-ordinator for a Well-established FMCG manufacturer. You will promote a proactive quality culture, lead process monitoring and support CAPA across the site to drive continuous improvement.

You will support internal and external audits (BRCGS, ISO), maintain quality documents, and train the wider quality team. Strong data skills and problem-solving are essential for success.