Quality & CI Manager

Sulzer Services; Middlesbrough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading engineering company is seeking a Quality Manager for its Chemtech team in Middlesbrough, UK. The successful candidate will oversee the Integrated Quality Management Systems, ensuring compliance with ISO standards, and will play a critical role in driving continuous improvement and quality management initiatives within the organization.

Benefits

Competitive salary

Pension scheme

Employee Assistance Program

Discounts on shopping and lifestyle

Free on-site car parking

Continuous learning and development

Qualifications

• Experience in quality management in medium to large organizations.
• Familiarity with ISO 9001 standards.
• Ability to drive positive change.

Responsibilities

• Manage and develop local Quality Management Systems.
• Conduct Internal Audits and generate improvement plans.
• Monitor customer satisfaction and feedback.

Skills

Quality Management

Process Improvement

ISO 9001

Education

Relevant qualifications in quality management

Job description

Quality Manager Chemtech Tower Field Services - Full Time - Middlesbrough, United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are looking for a Quality Manager to join our Sulzer Chemtech team in Middlesbrough, UK.

This will be a busy and varied role responsible for providing overall management, ownership and development of Tower Field Service Integrated Quality Management Systems and will ensure alignment and compliance to company wide Quality and Business Management Systems, ISO 9001 and other relevant internal/external standards.

In return you will work within an open and collaborative team as part of the Sulzer family and you will be provided with a supportive environment to help you succeed and grow in your role.

Main Duties Of The Role Will Include (amongst Others)

• Manage and develop the local Quality Management Systems and ensure alignment and compliance with the company wide Management System and Procedures
• Development and on-going management of Standard Operating Procedures, particularly in relation business practices and LEAN
• Management of Internal Audit Programme, ensuring effectiveness of existing processes and procedures. Conduct Internal Audits and generate/implement improvement plans.
• Management and improvement of the non-conformance system. Lead investigation and Root Cause Analysis. Drive implementation of corrective actions as a result of non-conformance, working alongside and assisting Operational management/supervision team.
• Plan, co-ordinate & lead supplier engagement from a quality management perspective.
• Monitor Rework and COPQ costs and carry out analysis of trends to highlight areas of improvement. Work alongside and assist operational team to implement improvement initiatives.
• Proactively engage and support company initiatives designed to promote a culture of safe working, environmental protection and continual improvement.
• Monitor Rework and COPQ costs and carry out analysis of trends to highlight areas of improvement. Work alongside and assist operational team to implement improvement initiatives.
• Drive quality improvements to deliver cost, OTD, and project quality benefits.
• Overall management of calibration records ensuring all equipment is calibrated to relevant standards and within inspection date.
• Ensure all company accreditation and certification is maintained and certificates are readily available.
• Proactively engage and support company initiatives designed to promote a culture of safe working, environmental protection and continual improvement.
• Be familiar with environmental aspects of activities undertaken in the role and the procedures and processes underpinning.
• Reporting and monitoring customer satisfaction and feedback
• Ensure relevant environmental reporting is completed on a monthly basis
  
  

To Succeed In This Role, You Will Ideally Need

• Relevant experience within Quality Management role in a multi-faceted, medium to large organisation
• Membership or training with relevant bodies
• Previous experience of dealing with and managing a quality management system/process
• Experience of driving positive change through process improvement
• Thorough understanding of ISO accreditations and familiarisation of working to ISO 9001
• Proven experience in challenging and motivating others and achieving results through actions of others
• Mechanical engineering background desirable but not essential
  
  

What We Offer You

• A competitive basic salary
• Defined contribution pension scheme
• Employee Assistance Program/health care
• Access to a wide range of discounts on everyday shopping, entertainment, and lifestyle
• Free On-site car parking
• Access to a wide range of discounts
• Continuous learning and development through Sulzer Learning Pathways
  
  

No visa or work permit support can be provided for this role.

Do you have a question about the role?

Reach out to Jane Loftus [e-mail] or Danny Faulkner [e-mail]

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.