Quality & CI Manager

Sulzer Ltd; Middlesbrough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading engineering company is seeking a Quality Manager to oversee Tower Field Service Integrated Quality Management Systems in Middlesbrough. This role involves ensuring compliance with ISO 9001 standards and driving quality improvements in a collaborative and supportive environment.

Benefits

Competitive salary

Defined contribution pension scheme

Employee Assistance Program/health care

Discounts on shopping and lifestyle

Free On-site car parking

Access to discounts

Continuous learning and development

Qualifications

• Experience in a Quality Management role in a medium to large organization.
• Familiarity with ISO 9001 standards and quality management system.
• Proven ability to drive improvement and motivate teams.

Responsibilities

• Manage the Integrated Quality Management Systems and ensure compliance.
• Conduct internal audits and implement improvement plans.
• Engage with suppliers from a quality management perspective.

Skills

Quality Management

Process Improvement

ISO 9001

Team Management

Education

Relevant qualifications in Quality Management

Job description

Quality Manager Chemtech Tower Field Services - Full Time - Middlesbrough, United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are looking for a Quality Managerto join our Sulzer Chemtech team in Middlesbrough, UK.

This will be a busy and varied roleresponsible for providing overall management, ownership and development of Tower Field Service Integrated Quality Management Systems and will ensure alignment and compliance to company wide Quality and Business Management Systems, ISO 9001 and other relevant internal/external standards.

In return you will work within an open and collaborative team as part of the Sulzer family and you will be provided with a supportive environment to help you succeed and grow in your role.

Main Duties of the role will include (amongst others):

• Manage and develop the local Quality Management Systems and ensure alignment and compliance with the company wide Management System and Procedures
• Development and on-going management of Standard Operating Procedures, particularly in relation business practices and LEAN
• Management of Internal Audit Programme, ensuring effectiveness of existing processes and procedures. Conduct Internal Audits and generate/implement improvement plans.
• Management and improvement of the non-conformance system. Lead investigation and Root Cause Analysis. Drive implementation of corrective actions as a result of non-conformance, working alongside and assisting Operational management/supervision team.
• Plan, co-ordinate & lead supplier engagement from a quality management perspective.
• Monitor Rework and COPQ costs and carry out analysis of trends to highlight areas of improvement. Work alongside and assist operational team to implement improvement initiatives.
• Proactively engage and support company initiatives designed to promote a culture of safe working, environmental protection and continual improvement.
• Monitor Rework and COPQ costs and carry out analysis of trends to highlight areas of improvement. Work alongside and assist operational team to implement improvement initiatives.
• Drive quality improvements to deliver cost, OTD, and project quality benefits.
• Overall management of calibration records ensuring all equipment is calibrated to relevant standards and within inspection date.
• Ensure all company accreditation and certification is maintained and certificates are readily available.
• Proactively engage and support company initiatives designed to promote a culture of safe working, environmental protection and continual improvement.
• Be familiar with environmental aspects of activities undertaken in the role and the procedures and processes underpinning.
• Reporting and monitoring customer satisfaction and feedback
• Ensure relevant environmental reporting is completed on a monthly basis

To succeed in this role, you willIdeally need:

• Relevant experience within Quality Management role in a multi-faceted, medium to large organisation
• Membership or training with relevant bodies
• Previous experience of dealing with and managing a quality management system/process
• Experience of driving positive change through process improvement
• Thorough understanding of ISO accreditations and familiarisation of working to ISO 9001
• Proven experience in challenging and motivating others and achieving results through actions of others
• Mechanical engineering background desirable but not essential

What we offer you:

• A competitive basic salary
• Defined contribution pension scheme
• Employee Assistance Program/health care
• Access to a wide range of discounts on everyday shopping, entertainment, and lifestyle
• Free On-site car parking
• Access to a wide range of discounts
• Continuous learning and development through Sulzer Learning Pathways

No visa or work permit support can be provided for this role.

D o you have a question about the role?

Reach out to Jane Loftus [e-mail] or Danny Faulkner [e-mail]

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

About us

Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2023, our 13’130 employees delivered revenues of CHF 3.3 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com