Quality Assurance Technician

Advocate Group; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Advocate Group is actively seeking a QA Technician to join a fast-growing FMCG brand with a strong UK retail presence. You will help ensure products meet high quality, safety and regulatory standards, while supporting innovative product development.

Within a collaborative QA and Regulatory team, you’ll assess finished products, produce instructions, review packaging, and provide technical support across Marketing and Customer Service. Experience in toys/food/medical devices is welcome.

Qualifications

• At least one year of experience within a Quality Assurance or Product Development role.
• Excellent attention to detail and a methodical approach to your work.
• Strong organisational and administrative skills.
• An analytical mindset with good problem-solving abilities.
• A proactive attitude and willingness to learn.
• A strong sense of ownership and accountability.
• Excellent communication skills and the ability to work collaboratively across multiple departments.
• Experience within the toys, food, or medical device industries (preferred but not essential).
• An understanding of scientific or regulatory principles (desirable).
• A second European language would be advantageous, but is not essential.

Responsibilities

• Assessing finished products to ensure performance and regulatory compliance.
• Producing product instructions and user documentation.
• Reviewing packaging artwork to ensure logos, wording, and product information are accurate and compliant.
• Working closely with Product Development on product testing and technical information.
• Supporting Customer Service with product investigations, complaints, and defects.
• Providing technical support to Marketing to ensure product claims and promotional content are factually accurate.
• Liaising with testing laboratories, environmental agencies, and compliance schemes.
• Supporting regulatory projects as legislation and industry requirements evolve.
• Creating and maintaining technical documentation, technical files, and risk assessments.
• Managing packaging data, including weights, dimensions, and compliance information.
• Supporting regulatory administration and liaising with external compliance bodies.
• Coordinating product testing, including working with the overseas testing team.
• Supporting new product development through product testing and claim verification.

Skills

Attention to detail

Communication skills

Organisational skills

Analytical mindset

Team collaboration

Job description

Would you like to join a fast-growing FMCG brand with a strong presence across major UK grocery retailers? Privately owned and generating millions in turnover, the business is currently ranked #3 in its category and has clear ambitions to double in size.

This is an exciting opportunity to join a collaborative QA and Regulatory team as a QA Technician, where you'll play a key role in ensuring products meet the highest quality, safety and compliance standards while supporting the development of innovative new products.

The Role:

• Assessing finished products to ensure performance and regulatory compliance.
• Producing product instructions and user documentation.
• Reviewing packaging artwork to ensure logos, wording, and product information are accurate and compliant.
• Working closely with Product Development on product testing and technical information.
• Supporting Customer Service with product investigations, complaints, and defects.
• Providing technical support to Marketing to ensure product claims and promotional content are factually accurate.
• Liaising with testing laboratories, environmental agencies, and compliance schemes.
• Supporting regulatory projects as legislation and industry requirements evolve.
• Creating and maintaining technical documentation, technical files, and risk assessments.
• Managing packaging data, including weights, dimensions, and compliance information.
• Supporting regulatory administration and liaising with external compliance bodies.
• Coordinating product testing, including working with the overseas testing team.
• Supporting new product development through product testing and claim verification.

About You:

• At least one year of experience within a Quality Assurance or Product Development role.
• Excellent attention to detail and a methodical approach to your work.
• Strong organisational and administrative skills.
• An analytical mindset with good problem-solving abilities.
• A proactive attitude and willingness to learn.
• A strong sense of ownership and accountability.
• Excellent communication skills and the ability to work collaboratively across multiple departments.
• Experience within the toys, food, or medical device industries (preferred but not essential).
• An understanding of scientific or regulatory principles (desirable).
• A second European language would be advantageous, but is not essential.

The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.