QA Technician — FMCG Quality, Compliance & Testing

Advocate Group; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Advocate Group is actively seeking a QA Technician to join a fast-growing FMCG brand with a strong UK retail presence. You will help ensure products meet high quality, safety and regulatory standards, while supporting innovative product development.

Within a collaborative QA and Regulatory team, you’ll assess finished products, produce instructions, review packaging, and provide technical support across Marketing and Customer Service. Experience in toys/food/medical devices is welcome.

Qualifications

• At least one year of experience within a Quality Assurance or Product Development role.
• Excellent attention to detail and a methodical approach to your work.
• Strong organisational and administrative skills.
• An analytical mindset with good problem-solving abilities.
• A proactive attitude and willingness to learn.
• A strong sense of ownership and accountability.
• Excellent communication skills and the ability to work collaboratively across multiple departments.
• Experience within the toys, food, or medical device industries (preferred but not essential).
• An understanding of scientific or regulatory principles (desirable).
• A second European language would be advantageous, but is not essential.

Responsibilities

• Assessing finished products to ensure performance and regulatory compliance.
• Producing product instructions and user documentation.
• Reviewing packaging artwork to ensure logos, wording, and product information are accurate and compliant.
• Working closely with Product Development on product testing and technical information.
• Supporting Customer Service with product investigations, complaints, and defects.
• Providing technical support to Marketing to ensure product claims and promotional content are factually accurate.
• Liaising with testing laboratories, environmental agencies, and compliance schemes.
• Supporting regulatory projects as legislation and industry requirements evolve.
• Creating and maintaining technical documentation, technical files, and risk assessments.
• Managing packaging data, including weights, dimensions, and compliance information.
• Supporting regulatory administration and liaising with external compliance bodies.
• Coordinating product testing, including working with the overseas testing team.
• Supporting new product development through product testing and claim verification.

Skills

Attention to detail

Communication skills

Organisational skills

Analytical mindset

Team collaboration

Job description

The Advocate Group is actively seeking a QA Technician to join a fast-growing FMCG brand with a strong UK retail presence. You will help ensure products meet high quality, safety and regulatory standards, while supporting innovative product development.

Within a collaborative QA and Regulatory team, you’ll assess finished products, produce instructions, review packaging, and provide technical support across Marketing and Customer Service. Experience in toys/food/medical devices is welcome.