Quality Assurance Supervisor PM

2 Sisters Food Group Limited; West Bromwich; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Employee discount

Career development opportunities

Fast track progression

Employee assistance programme

Counselling access

Death in service benefit

Job summary

2 Sisters Food Group Limited is seeking a QA Supervisor to join our West Bromwich site D. You will oversee quality assurance activities, implement and monitor quality systems, and ensure compliance with customer specifications.

You will lead QA processes across shifts, coordinate with Technical and Production teams, and manage non-conformances and samples to uphold product safety and quality. Prior QA exposure and strong English communication are essential.

Qualifications

• Ability to calculate and report on performance metrics.
• Strong numeracy and data interpretation skills.
• Experience in QA or quality assurance environment is desirable.
• Experience in managing a team is desirable.

Responsibilities

• Understand and apply product safety, quality and legality requirements on site.
• Develop and monitor the site quality management systems with the QA Team.
• Coordinate between Technical and Production and between shifts to meet business needs.
• Ensure food safety is maintained at all times.
• Coordinate QA team and cover QA manager duties when absent.
• Raise non-conformances to suppliers as required.
• Generate samples as per customer requests.
• Complete quality panels and ensure production aligns with customer specs.
• Follow hold procedures and report to QA manager.

Skills

Numeracy

Problem solving

Attention to detail

Planning and organisation

Communication

Team management

English proficiency

Microsoft Office

Tools

MS Word

MS Excel

Outlook

Job description

2 Sisters Food Group is one of the UK’s leading food manufacturers, producing everything from poultry and ready meals to pizzas, pies, and soups.

With over 15,000 colleagues from 36 nationalities, we supply high-quality food to some of the UK’s biggest retailers and restaurants, including Aldi, Tesco, Lidl, KFC, Marks & Spencer, and Waitrose.

We’re passionate about developing our people and creating opportunities for long-term careers in a supportive and fast-paced environment.

Job Description

Here at 2 Sisters Food Group, we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain. We currently have exciting opportunities for QA Supervisor (Quality Assurance) to join the team in West Bromwich site D.

The hours of work and shift patterns are:Monday – Friday 14.30 - 22.30

Qualifications

Main Responsibilities

• To understand and apply product safety, quality and legality requirements of the business within the site.
• To implement, monitor and help develop the site quality management systems with the QA Team.
• To operate and communicate effectively between Technical and Production and between shifts to ensure the technical needs of the business are fulfilled.
• To ensure food safety is not breached at any time
• Coordinating QA team
• Pick up QA manager duties on QA manager's absence
• Raising non-conformances accordingly
• Raising non-conformances to the supplier
• Generating samples according to customers request
• Complete quality panels
• Ensure product quality is being produced according to customer specifications
• Follow the hold procedure when required
• Report directly to the QA manager – take instructions from the QA manager

The Ideal Candidate

• Solid level of numeracy – able to calculate & report on performance
• Self-motivated and highly resilient
• A high level of flexibility is required and the ability to problem solve in a fast-paced environment with sometimes conflicting needs & wants
• Ability to work unsupervised
• Ability to prioritise workload
• Excellent attention to detail
• Good planning and organisational skills with the ability to achieve deadlines and prioritise workload and to measure and track performance.
• Experience of using Microsoft Office applications such as Word, Outlook, Excel.
• Clear communication and listening skills with the ability to adapt language and communication style and to proactively engage/influence stakeholders.
• Good English language verbal and written.
• Experience in successfully managing a team
• Innovation and creativity

Ideally, we are seeking an individual with a minimum of one year experience in a factory setting, and who possesses demonstrated communication skills and quality assurance expertise.

Additional Information

• Exclusive 2 Sisters employee discount offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.
• Fantastic development opportunities available for promotion and career development
• Fast Track Progression and Development Opportunities
• Employee of the Month awards
• Employee assistance programme.
• Grocery Aid - employees access to counselling
• Death in service benefit, optional - linked to pension.

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