Quality Assurance Specialist

Michael Page; United Kingdom; On-site; GBP 35,000 - 38,000; Full time

Job summary

A leading company in the life sciences sector is looking for a Quality Assurance Specialist in Burgess Hill. Responsibilities include conducting audits, managing complaints, and ensuring quality standards are met. This role offers career growth in a collaborative environment with a competitive salary.

Benefits

Competitive salary

Inclusive company culture

Opportunities for career growth

Dynamic workplace environment

Qualifications

• Previous experience in Life Sciences, Pharmaceutical, Medicine or a related field.
• Familiarity with quality assurance procedures and standards in this industry.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Conduct risk-based internal audits and prepare reports.
• Administer the Customer Complaints program and perform investigations.
• Coordinate with departments to prioritize product processing.

Skills

Analytical skills

Problem-solving skills

Communication skills

Teamwork skills

Customer complaint handling

Education

Experience in Life Sciences or related field

Job description

The Quality Assurance Specialist is a key player in the engineering and manufacturing department, ensuring that all consumer experience is positive. This role requires a keen eye for detail and a strong commitment to providing high quality of service.

Client Details

Our client is a large organisation, known for its commitment to innovation and quality. With a global reach and a strong presence in Burgess Hill, they are committed to fostering a collaborative and inclusive work environment.

Description

• Provide risk-based facility and/or focused internal audits. Prepare audit reports and assure documentation with appropriate notification to management. Follow-up and coordinate with appropriate personnel for resolution to audit findings.
• Administer the Customer Complaints, Deviation and Corrective Action/Preventative Action and Non-Conforming Materials programs. Perform complaint investigations and coordinate with other groups, as required, for resolution to quality issues.
• Coordinate with required departments to assure appropriate prioritization of product processing and release to meet required timelines and customer needs.
• Work to assure documents are processed and updated appropriately.
• Provide training to staff on document handling within MasterControl as required.
• Participate in regular meetings with the Production/Warehouse team or other groups to review product results and/or resolve quality issues.
• Work in conjunction with manager to develop required special departmental projects or implementation of continuous improvement programs.
• Perform miscellaneous tasks or other duties as assigned by manager and supported by training, education or experience.

Profile

A successful Quality Assurance Specialist should have:

• Previous experience in Life Sciences, Pharmaceutical, Medicine or a related field
• Familiarity with quality assurance procedures and standards in this industry
• Excellent analytical and problem-solving skills
• Strong communication and teamwork skills
• The ability to handle customer complaints effectively and professionally
• The capacity to work in a fast-paced environment and manage multiple tasks simultaneously

Job Offer

• A competitive salary ranging from 35,000 to 38,000
• An inclusive and collaborative company culture
• Opportunities for career growth and development within the life science industry
• A dynamic workplace located in Burgess Hill

If you are a quality-oriented individual with a passion for life science, we encourage you to apply for this Quality Assurance Specialist role.