Quality Assurance Officer - Estates & Facilities

Cambridge University Hospitals; Cambridge; Remote; GBP 26,000 - 27,000; Part time

Benefits offered by this job

On-site facilities

Bus travel discounts

Parking subsidies

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking a Quality Assurance Officer (Band 3) to support audits, compliance, and assurance activities across Facilities Services. The post involves field-based audits, condition assessments, and health and safety compliance across hospital sites, with regular movement between Addenbrooke’s and Rosie campuses.

The role focuses on recording findings, analysing information, and communicating with management.

Qualifications

• Educated to GCSE level or equivalent (A).
• Admin / ITQ or equivalent experience (A).
• Auditing qualification or equivalent (A).

Responsibilities

• Undertake audits as requested and required by the Capital, Estates and Facilities Management Team.
• Facilitate Quality Assurance in Estates and Facilities using standards defined in operating manuals and processes.
• Be responsible, together with other Quality Assurance Officers to ensure continuing compliance with agreed standards and KPIs for all audits required by the Deputy Head of Support Services.
• Be responsible for administration and preparation of performance and quality assurance audit results and reports.
• Be responsible to collate and present quality assurance data obtained from current contractors services.
• Be responsible for evaluating the effectiveness of the quality assurance programme in line with all current contracts within Estates and Facilities, (this will be by means of regular internal and external quality audits, visiting wards, departments, clinics and outpatient areas both on and off site).
• Be required to report defects when noted as part of the audit process and then ensure that the control loop is completed and that rectifications have taken place.
• On occasion, interact with patients to ask opinions of services as part of audit function or focus group.
• Be expected to have good IT skills to be able to utilise IT systems (e.g. C4CPAS and Excel).

Skills

Auditing

Quality Assurance

Data handling

Microsoft Excel

Education

GCSE level

Admin/ITQ

Auditing qualification

Tools

C4CPAS

Excel

Job description

Cambridge University Hospitals NHS Foundation Trust is seeking a Quality Assurance Officer (Band 3) to support audits, compliance, and assurance activities across Facilities Services. The post involves field-based audits, condition assessments, and health and safety compliance across hospital sites, with regular movement between Addenbrooke’s and Rosie campuses.

The role focuses on recording findings, analysing information, and communicating with management.