Field QA Officer: Estates & Facilities Audits

Cambridge University Hospital NHS Foundation Trust; Cambridge; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

Cambridge University Hospitals NHS Foundation Trust seeks a Quality Assurance Officer to support audits, compliance and assurance across Facilities Services. The role involves field-based inspections, data recording, and reporting to management, with opportunity to contribute to continuous improvement for safe, high-quality patient environments.

The post is field-based across hospital sites, requiring travel on foot and regular interaction with operational teams and contractors.

Qualifications

• Auditing and monitoring experience.
• Data collection and interpretation.
• Experience in customer-focused environment.
• NHS experience.
• Experience dealing with difficult situations.
• Understanding of confidentiality and data protection.

Responsibilities

• Attend audits as requested by the Capital, Estates and Facilities Management Team.
• Maintain quality assurance data and reports.
• Report defects and ensure corrective actions.
• Interact with patients for opinions during audits.
• Utilise IT systems for audits (e.g. Excel).

Skills

Auditing

Data interpretation

Teamwork

Communication skills

Process compliance

Time management

Attention to detail

Adaptability

Pressure handling

Confidentiality

BSI 9001 knowledge

Education

GCSE level

NVQ Level 2

Admin/ITQ experience

Auditing qualification

Job description

Cambridge University Hospitals NHS Foundation Trust seeks a Quality Assurance Officer to support audits, compliance and assurance across Facilities Services. The role involves field-based inspections, data recording, and reporting to management, with opportunity to contribute to continuous improvement for safe, high-quality patient environments.

The post is field-based across hospital sites, requiring travel on foot and regular interaction with operational teams and contractors.