Quality Assurance Manager - Customer-Driven, Hybrid Role

Thales Group

North Cheriton

Hybrid

GBP 60,000 - 90,000

Full time

2 days ago

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Benefits offered by this job

Hybrid work

CQI membership

Professional development and training

Private medical insurance

Job summary

Thales Group in Templecombe is seeking Quality Assurance Managers to support programme delivery, represent the voice of the customer, and drive a culture of quality and continuous improvement. You will work with project teams, customers, suppliers and leaders, ensuring quality informs decisions across the project lifecycle in a highly visible role.

The role offers hybrid working (3 days on-site), opportunities for professional development, CQI membership, and training including Lead Auditor

Qualifications

Experience in quality assurance, regulated, or continuous improvement environments.
Qualified auditor status or equivalent auditing experience.
SC Clearance required or willing to obtain.

Responsibilities

Act as the customer's representative within project and bid teams to maximise customer satisfaction.
Monitor, analyse and report quality performance to support project delivery.
Encourage and develop best practice across programmes and functions.
Identify risks, opportunities and areas for continuous improvement.
Plan and conduct project audits and surveillance activities in line with Project Quality Plans and audit strategies.
Promote a positive quality culture throughout the business.