Quality Assurance Manager

TN United Kingdom; Tewkesbury; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established engineering business is seeking an experienced Quality Assurance Manager to oversee quality assurance functions and ensure compliance with regulatory standards. This role involves maintaining the Quality Management System, managing documentation for non-conformances, and leading audits. The ideal candidate will have a background in Quality Management within a manufacturing environment and possess strong problem-solving skills. Join a family-run international group that values career development and offers a supportive work environment with competitive benefits.

Benefits

Monthly performance bonus

25 days holiday

Up to 6% Pension contribution

2 x Salary Life assurance

Full company sick pay

Career development mentoring

Canteen with free tea and coffee

Annual Christmas party

Qualifications

• Experience in Quality Management in a fast-paced manufacturing environment.
• Knowledge of ISO 13485 and working with regulatory bodies.

Responsibilities

• Maintain the Quality Management System ensuring compliance with ISO 13485.
• Manage documentation and reporting for non-conformances and complaints.
• Oversee supplier quality assurance and Health and Safety of the premises.

Skills

Quality Management

ISO 13485

Problem-solving

Computer Literacy

Tools

Microsoft Office

Sage 200

Job description

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We have an exciting opportunity for an experienced Quality Assurance Manager to join an established engineering business in the Tewkesbury.

The Quality Assurance Manager will oversee all quality assurance functions ensuring compliance with regulatory standards, working closely with production, engineering and third parties to maintain and improve product quality.

Key Responsibilities:

• Take full responsibility in maintaining the Quality Management System (QMS) ensuring compliance with ISO 13485.
• Ensure that technical documentation (where appropriate) conforms with audit requirements.
• Manage documentation and reporting for non-conformances (NCR), deviations and complaints.
• Act as first point of contact for all quality issues maintaining the highest level of customer service.
• Oversee and manage CAPA (Corrective and Preventive Action) processes, ensuring timely resolution of quality issues and providing feedback to production/engineering.
• Lead internal and external audits, working with third parties to ensure compliance.
• Serve as the primary contact with regulatory authorities for quality-related matters and during annual auditing.
• Monitor and analyse quality performance metrics, reporting on and providing feedback to Directors/Senior Management.
• Oversee supplier quality assurance, maintaining high standards for sub-contract operations and processes.
• Take responsibility for day to day Health and Safety of the premises, ensuring a safe working environment for all team members.

Experienced required:

• previous experience of Quality Management/Quality Assurance Management in a fast-paced manufacturing environment (Essential).
• Knowledge of ISO 13485 (Desirable).
• Experience of working with regulatory bodies.
• Hands-on problem-solving skills with a focus onefficiency and quality.
• Excellent computer literacy (Microsoft package) with experience of Sage 200 an advantage.

Company Benefits:

• Competitive salary commensurate with experience.
• Monthly company performance bonus
• 25 days holiday per year in addition to all bank holidays.
• Up to 6% Pension contribution.
• 2 x Salary Life assurance.
• Full company sick pay for nine weeks (after one year service).
• Company EAP provided through ‘Wisdom, Health Assured’.
• Career development and growth mentoring.
• Canteen with free tea and coffee.
• Family run and growing international group.
• Annual Christmas party and/or gift package