Quality Assurance Manager

ZipRecruiter; Ledbury; On-site; GBP 45,000 - 55,000; Full time

Job summary

An established manufacturer in the medical device sector seeks an experienced Quality Manager. This key role involves defining quality criteria, improving systems, managing QMS, and ensuring product safety. The ideal candidate will have engineering qualifications, extensive quality management experience, and strong communication skills.

Qualifications

• Experience in quality management within a manufacturing environment.
• Ability to read and interpret engineering drawings.
• Strong understanding of ERP systems.

Responsibilities

• Define and uphold quality criteria for all products.
• Maintain and improve quality systems in line with regulatory requirements.
• Lead investigations into quality issues.

Skills

Quality Management Systems

LEAN methodologies

Communication

Organisational abilities

Education

Technical qualification in engineering or related field

Job description

Job Description

The Opportunity

An established and growing manufacturer within the medical device sector is seeking an experienced Quality Manager to join their team. This is a key role focused on maintaining high standards across quality systems, regulatory compliance, and product performance.

Key Responsibilities

• Define and uphold quality criteria for all products, ensuring consistency, safety, and reliability.
• Maintain and continuously improve company-wide quality systems in line with standards and relevant regulatory requirements (e.g. ISO13485, ISO14001).
• Promote a culture of quality excellence across all departments.
• Work closely with compliance teams to align on Quality, Safety, Health, and Environmental (QSHE) systems.
• Develop and implement best-practice quality strategies and processes to support overall business performance.
• Ensure proactive quality control to deliver products and services that meet high customer expectations.
• Support the maintenance of Quality Management Systems (QMS), including ISO 13485 and ISO 9001, and assist with third-party audits.
• Lead investigations into quality issues, including those identified through inspections, complaints, or returns.
• Manage and maintain Quality Control plans using a risk-based approach; record results through the MRP system.
• Collaborate with production on inspection criteria and verify initial production runs, engineering changes (ECNs), and new product introductions.
• Assist with internal audits and contribute to the creation of effective work instructions during new product launches.

Candidate Requirements

A technical qualification in engineering or a related field.

Demonstrated experience in quality management within a manufacturing environment.

Strong understanding of Quality Management Systems (QMS) and ERP systems.

Ability to read and interpret engineering drawings.

Experience with LEAN methodologies and continuous improvement initiatives.

Excellent communication, interpersonal, and influencing skills.

Strong organisational abilities with the capacity to meet tight deadlines.

Full UK driving licence required.

The Package

Salary: £45,000 – £55,000 (depending on experience and qualifications).