Quality Assurance Manager

Globe-Trotter Group; Hoddesdon; On-site; GBP 55,000 - 70,000; Full time

Job summary

A leading luxury travel lifestyle brand is seeking a Quality Assurance Manager to oversee quality systems and processes. This role involves establishing standards, managing supplier quality, and leading a team to ensure product excellence. Join a company with a rich heritage and contribute to its growth and development.

Qualifications

• Prior experience as a quality assurance manager.
• Thorough knowledge of quality assurance methodology.
• Excellent numeric skills and understanding of statistics.

Responsibilities

• Develop and implement in-house manufacturing quality standards.
• Ensure compliance with quality standards and customer expectations.
• Lead and mentor the quality and engineering team.

Skills

Attention to Detail

Data Analytics

Communication

Tools

MS Office

Job description

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Direct message the job poster from GLOBE-TROTTER

Synonymous with great British design, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020.

Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan and the USA.

All our suitcases and travel accessories are handcrafted in our Hoddesdon Factory using original manufacturing methods and machinery that date back to the Victorian era. Our bespoke products are then shipped to destinations around the world.

We are looking for a Quality Assurance Manager to oversee the quality assurance department and staff, developing, implementing and maintaining quality systems for quality and endurance testing for all Globe-Trotter products

It is an exciting time to be joining the business as we are undertaking a period of growth and development!

Duties and Responsibilities

• Establish, document & implement in-house manufacturing quality standards; develop processes and procedure to ensure standards
• Define and agree quality and colour standards for all raw materials; communicate, monitor and enforce standards with suppliers
• Work directly with suppliers to ensure all necessary quality processes for sampling and production are implemented taking the necessary steps to validate
• Ensure all presentation and packing of goods to meet customer expectation whilst protecting goods in transit
• Develop and maintain product and material testing for performance and regulatory compliance
• Undertaken route cause analysis to develop corrective action and resolve quality issues
• Develop, lead & mentor the quality and engineering team fostering a culture of continuous improvement.
• Monitor and report monthly on key quality related metrics; identify trends, areas for improvement and a remediation roadmap
• Pro-actively guide the Production team ensuring compliance with Company, Third party and Customer standards, whilst achieving Quality objectives and KPI targets.
• Lead initiatives to continuously improve the Quality within the factory by identifying and implementing key performance indicators and leading initiatives to improve the performance.
• Undertakes external supplier audits, creates and reviews technical agreements and quality plans between Globe Trotter and their suppliers as and when required.

People Management

• Motivating employees to continually achieve targets quantity and quality required, provide support and guidance and necessary feedback.
• Ensure your direct reports take full responsibility and accountability for the department and their actions.
• Develop and maintain positive working relationships with the Management Team
• Responsible for ensuring that all new team members are correctly inducted and trained.
• Work with HR on all employee issues such as grievances, disciplinaries and performance issues.
• Ensure staff are working safely to comply with Health and Safety legislation.
• Work with Human Resources staff to recruit, interview, select, hire, and employ staff.

Requirements of the role

• Prior experience as a quality assurance manager
• Thorough knowledge of methodology of quality assurance and quality standards
• Eexcellent numeric skills, understanding of data analytics & statistics
• Good Knowledge of MS Office products
• Results driven with excellent attention to detail
• Ability to use appropriate root cause analysis decision tools for decision making.
• Ability to interact with multiple levels within the business as well as with external contactors
• Experience from the fashion/textile industry would be advantageous.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Manufacturing and Luxury Goods & Jewelry

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