Quality Assurance Manager

Scantec Recruitment; Harlow; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading recruitment agency is seeking a Quality Manager for a flagship FMCG Food Manufacturing site in Harlow. This role involves ensuring food safety, compliance with regulations, and leading continuous improvement initiatives. The ideal candidate will have a strong understanding of food safety standards, excellent communication skills, and previous experience in a quality role. A proactive mindset and HACCP Level 3 certification are essential. This full-time position offers the opportunity to influence quality practices across the supply chain.

Qualifications

• Strong understanding of food safety, legality, and quality standards.
• Previous experience in a technical or quality role in food manufacturing.
• Proactive mindset and strong work ethic.

Responsibilities

• Ensure food safety and quality standards are adhered to.
• Lead and manage pest control strategies.
• Investigate customer complaints and conduct root cause analysis.

Skills

Food safety knowledge

Communication skills

Problem-solving abilities

Leadership capabilities

SAP working knowledge

Education

HACCP Level 3 or higher

Food Safety and Hygiene certifications Level 3 or higher

Job description

Quality Manager

Scantec Recruitment is partnering with a leading FMCG Food Manufacturing business at their flagship site in Harlow to find a Quality Manager. The role ensures that all food products meet the highest standards of safety, quality, and compliance with regulatory and customer requirements, leads technical assurance programmes, manages audits, and drives continuous improvement initiatives across the supply chain to maintain brand integrity and consumer trust.

Senior Principal Recruitment Consultant FMCG, Food & Drink, Manufacturing & Packaging – 0151 666 8943 / 07822003103 – [e-mail]

Working Hours

40 hours per week
Monday – Friday - 9am – 5:30pm

Key Role Responsibilities

• Ensure food safety, legality, quality, and integrity for all customers through the development, implementation, and adherence to technical policies and procedures.
• Play an active role in achieving site accreditations by ensuring compliance and audit readiness for BRCGS and customer audits.
• Develop and implement robust traceability systems to ensure transparency, regulatory compliance, and full product traceability.
• Lead and manage pest control strategies within the food factory, protecting product integrity and maintaining a hygienic production environment in line with food safety standards.
• Oversee product testing to ensure food safety and environmental monitoring to prevent contamination of the production environment.
• Investigate customer complaints, conduct root cause analysis, and implement effective preventive actions to enhance customer satisfaction.
• Deliver training to site personnel on food safety, hygiene, and quality standards, fostering a culture of technical excellence.
• Consistently and proactively monitor and manage site trends and risks.
• Work closely with internal teams to boost food safety, compliance, provide technical guidance, and ensure cross‑functional alignment.
• Ensure compliance with company health & safety, food safety, and quality assurance standards.
• Report any hazards, incidents, or near misses promptly to the Production Manager or Shift Supervisor.
• Support the implementation of safety protocols and contribute to maintaining a safe working environment.
• Participate in health and safety briefings and training sessions as required.

Required Skills and Experience

• Strong understanding of food safety, legality, compliance, and quality standards within the food manufacturing industry.
• Proactive mindset with a “can‑do” attitude and a strong work ethic.
• Excellent communication skills with a focus on collaborative problem‑solving and delivering practical solutions.
• Previous experience in a technical or quality role within a food manufacturing environment.
• HACCP Level 3 or higher.
• Food Safety and Hygiene certifications level 3 or higher.
• Strong understanding of food safety systems (e.g., HACCP, VACCP, TACCP).
• Leadership and team development capabilities.
• Working knowledge of SAP system is advantageous.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Food and Beverage Manufacturing and Manufacturing

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Location: Harlow, England, United Kingdom