Quality Assurance Manager

JR United Kingdom; Greater London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Quality Assurance (QA) Manager to lead their QA department. In this pivotal role, you will oversee the entire QA process, ensuring that software products meet the highest quality standards before reaching customers. Your responsibilities will include strategic planning, team management, and continuous improvement in testing practices. This role offers a unique opportunity to shape testing strategies and implement innovative tools, making a significant impact on product quality. If you are passionate about quality assurance and team leadership, this position is perfect for you.

Qualifications

• Proven ability to lead and motivate QA teams effectively.
• Strong understanding of software development and testing methodologies.

Responsibilities

• Oversee the entire QA process to ensure high-quality standards.
• Direct the advancement of test management strategies and practices.

Skills

Team Leadership

Software Development Processes

Testing Techniques

Verbal and Written Communication

Budget Management

Industry Regulations

Test Tools and Automation

Job description

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As Quality Assurance (QA) Manager you will oversee the entire departmental QA process, ensuring these standards are used so the software or product meets the highest quality standards before it reaches the customer. This role involves strategic planning, team management, process improvement, and ensuring compliance with industry standards.

Key activities

• Strategic Test Management Development: Direct the ongoing advancement of test management strategies to improve both manual and automated testing processes
• Standardization and Guidelines Formulation: Define and enforce test management standards and guidelines to ensure consistent quality and alignment with best practices
• Quality Assessment and Oversight: Assess and oversee the quality of test management across the software lifecycle, setting metrics for performance and effectiveness
• Training and Consultation: Offer expertise and training to key personnel to elevate software test management practices organization-wide
• Incident Analysis and Preventive Action: Investigate testing incidents to determine causes and implement preventive measures for continuous test management improvements in both manual and automated tests
• Continuous Improvement Identification: Identify areas for improvement within test management, advocating for innovative tools and techniques
• Automation and Tool Integration: Lead the adoption of automated testing and test management tools, facilitating a shift towards a software-centric testing approach

SFIA Competency Requirements

• Strategic Planning (ITSP)
• Testing (TEST)
• Quality Management (QUMG)
• Quality Assurance (QUAS)
• Software Development / Programming (PROG)
• Data Analysis / Data modelling and design (DTAN)
• Project Management / Change Control (PRMG)
• Business Process Improvement (BPRE)
• Learning and Development Management (ETMG)
• Stakeholder Relationship Management (RLMT)

Skill & Experience Requirements

• Ability to lead and motivate a team of QA professionals
• Developing, including setting goals and accountabilities, supporting development, and achieving the agreed outcomes
• A strong understanding of software development processes, methodologies, and testing techniques
• Excellent verbal and written communication skills to collaborate with stakeholders, including developers, project managers, and senior management
• Skilled in budgeting and managing resources within the test function
• Familiarity with industry-specific regulations and standards
• Experience with modern test tools and automation technologies
• Experience overseeing vendors related to QA or testing services or previous work related to developing quality programs and professional development