Quality Assurance Manager

Green Folk; Camberley; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare Cash Plan

Annual leave 24 days + BH

Retail & gym discounts

Cycle to work scheme

Volunteering days

Enhanced pension scheme

Job summary

Green Folk seeks an experienced Quality Manager to lead the Quality function in a manufacturing setting. You will manage the Quality Team, maintain the ISO 9001 QMS, and drive a culture of continuous improvement across the business.

You will coordinate supplier quality programs, support NPI testing, and lead audits while ensuring quality requirements are understood and applied throughout operations.

Qualifications

• Experience in a Quality Management role within a manufacturing environment.
• Strong knowledge of Quality Management Systems, including ISO 9001.
• Experience applying quality and continuous improvement tools such as SPC, FMEA, 5S and Root Cause Analysis.
• Strong communication, problem-solving and stakeholder management skills.

Responsibilities

• Support New Product Introduction activities, including testing requirements, FMEA reviews and production quality planning.
• Establish and maintain supplier quality requirements.
• Manage supplier audits, approvals and performance monitoring programmes.
• Support the resolution of supplier quality issues and corrective actions.
• Lead customer quality audits and maintain strong customer relationships.
• Manage and continuously improve the ISO 9001 Quality Management System.
• Coordinate internal and external audits and maintain third-party accreditations.
• Develop, review and maintain quality procedures, standards and specifications.
• Ensure quality requirements are understood and applied throughout the business.
• Lead investigations into non-conformances, concessions, rework and scrap reduction initiatives.
• Monitor and analyse quality metrics to identify trends and improvement opportunities.
• Utilise quality tools including SPC, FMEA, 5S and Root Cause Analysis.
• Healthcare Cash Plan: Opportunity to claim money back on everyday healthcare costs like dental, optical and physiotherapy
• Annual leave: 24 days holiday plus bank holidays (increasing by one day at 2-, 5-, and 10-years’ service) with the option to buy up to 5 extra days each year
• Retail & gym discounts: Change to save on everyday purchases, food shopping, fashion, fitness memberships and more
• Cycle to work scheme: A scheme which allows you to get a new bike and accessories tax-free
• Volunteering days: Two paid days per year to give back to the community and assist our positive impact in the local area
• Enhanced pension scheme: Boost your future savings with our salary sacrifice pension scheme

Skills

Quality Management

ISO 9001 knowledge

Stakeholder management

Communication skills

Problem-solving

Tools

SPC

FMEA

5S

Root Cause Analysis

Job description

Monday to Thursday 08:30am - 17:00pm and Friday 08:30am - 14:30pm

The Opportunity

An exciting opportunity for an experienced Quality Manager to lead the Quality function within a manufacturing environment. Reporting to senior leadership, you will be responsible for maintaining and improving the Quality Management System, leading the Quality Team and driving a culture of continuous improvement across the business.

Essential background needed for this Quality Manager role

• Experience in a Quality Management role within a manufacturing environment.
• Strong knowledge of Quality Management Systems, including ISO 9001.
• Experience applying quality and continuous improvement tools such as SPC, FMEA, 5S and Root Cause Analysis.
• Strong communication, problem-solving and stakeholder management skills.

Key Responsibilities of the Quality Manager

• Support New Product Introduction activities, including testing requirements, FMEA reviews and production quality planning
• Establish and maintain supplier quality requirements.
• Manage supplier audits, approvals and performance monitoring programmes.
• Support the resolution of supplier quality issues and corrective actions.
• Lead customer quality audits and maintain strong customer relationships.
• Manage and continuously improve the ISO 9001 Quality Management System.
• Coordinate internal and external audits and maintain third-party accreditations.
• Develop, review and maintain quality procedures, standards and specifications.
• Ensure quality requirements are understood and applied throughout the business.
• Lead investigations into non-conformances, concessions, rework and scrap reduction initiatives.
• Monitor and analyse quality metrics to identify trends and improvement opportunities.
• Utilise quality tools including SPC, FMEA, 5S and Root Cause Analysis.
• Healthcare Cash Plan: Opportunity to claim money back on everyday healthcare costs like dental, optical and physiotherapy
• Annual leave: 24 days holiday plus bank holidays (increasing by one day at 2-, 5- and 10-years’ service) with the option to buy up to 5 extra days each year
• Retail & gym discounts: Change to save on everyday purchases, food shopping, fashion, fitness memberships and more
• Cycle to work scheme: A scheme which allows you to get a new bike and accessories tax-free
• Volunteering days: Two paid days per year to give back to the community and assist our positive impact in the local area
• Enhanced pension scheme: Boost your future savings with our salary sacrifice pension scheme